Claims Care Catastrophe Advisor
1 week ago
- 6-month contract, onsite at our Sippy Downs office
- Monday to Friday with set and consistent hours
- Handle and process insurance claims related to catastrophic events, ensuring accuracy and efficiency
- Communicate in a compassionate and professional manner, providing support and guidance
- Investigate and assess the damage, loss, or injury to determine coverage and liability
- Collaborate with internal teams, adjusters, and external partners to facilitate the claims resolution process
- Keep detailed records and documentation of claims activities and communications
- Maintain up-to-date knowledge of insurance policies, regulations, and industry trends
- Provide timely updates to customers on the status of their claims
- Ensure compliance with company policies, procedures, and ethical standards
- Exceptional verbal and written communication skills
- Ability to effectively present and articulate information
- Experience in administration, with high attention to detail
- Skilled at multitasking and thrives in a busy environment
- Strong problem-solving skills and sound decision-making capabilities
- Familiarity with case or portfolio management is a plus
- Great work/life balance with set start/finish times
- Paid induction training and ongoing coaching and development
- An awesome work culture that encourages creativity and celebrates diversity
- Ideally located surrounded by numerous eatery and retail options
- Discounted insurance products
- Discounted gym memberships through Fitness Passport
- Free skin checks, flu jabs, and wealth mastery sessions
- Onsite brow bar, massage therapist and mobile mechanic
- End of trip facilities
- Casual dress code
Youi
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Claims Care Catastrophe Advisor
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Sunshine Coast, Australia Youi Pty Ltd Full time**The role** - 6-month contract, onsite at our Sippy Downs office - Monday to Friday with set and consistent hours - Handle and process insurance claims related to catastrophic events, ensuring accuracy and efficiency - Communicate in a compassionate and professional manner, providing support and guidance - Investigate and assess the damage, loss, or injury...
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