Administrative Assistant

5 days ago

Bendigo Goldfields Macedon Ranges, Australia Kazz and Co Full time $60,000 - $80,000 per year

Our caring and supportive team at Kazz & Co utilises our expertise to empower and support people living with disability or complex needs to embrace life and reach their full potential. We help achieve their goals and dreams and be their voice every day.

At Kazz & Co, our collective success is founded upon a shared sense of purpose, pride in our work and living our team values. The Support Worker is responsible for providing compassionate support and care to Kazz & Co's participants.

The areas you will be responsible for are:

  • Managing supports in ShiftCare, including cancellations, meet & greets, and service agreements

  • Complete end to end onboarding of new participants

  • CRM Management

  • Creating service agreements in line with NDIS budgets & pricing caps

  • Responding to emails in the inbox promptly and professionally

  • Answering participant/provider/staff calls, texts & queries

  • Acting as a first point of contact for staffing/participant issues

  • Supporting Director and Manager with onboarding of new staff, and ongoing compliance monitoring

  • Networking & business development assistance, monitoring social media and responding to posts

  • Maintaining documentation with high attention to detail

About You 

What we would like:

  • Excellent attention to detail

  • Has good foresight and can spot inconsistencies before they cause problems

  • Has previous experience in business development, admin, scheduling or rostering, specifically with ShiftCare or similar software system

  • Can handle multiple tasks in a calm and positive manner.

  • Communicates clearly and kindly - both in writing and on the phone

  • Has excellent boundaries and judgement

  • Thrives in a role where accuracy, autonomy, and trust are everything

You'll need to be confident with:

  • NDIS pricing arrangements and category/ line-item structure

  • Calculating and adjusting budgets with precision

  • SCHADS Award & requirements

  • Using ShiftCare or similar software system

  • Following SOPs and knowing when to ask for clarification

  • Advertising using social media platforms

The Perks

  • Work from home after initial probation

  • Neuro-affirming workplace

  • Space to contribute, suggest, and shape systems

  • You'll work directly with the Director and manager who values clear communication, emotional honesty, and occasional memes in the inbox

Above award rates. Salary can be negotiated for the right person which will also depend on skills and qualifications.

Employer questions

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?

  • How many years' experience do you have within an administration role?

  • Do you have experience preparing and monitoring work rosters?

  • Do you have experience with the software system program ShiftCare

  • Do you have a current Working With Children Check (WWC)?

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