Receptionist / Office Coordinator

Are you the kind of person who puts your shopping trolley back at the supermarket?

Receptionist / Office Coordinator – Infinity Group Australia

Location: Cremorne, Melbourne VIC (480 Church Street, right next to East Richmond Station)

Type: Permanent Part-Time (0.66 FTE), on-site, Monday – Friday

Salary: $65,000 – $70,000 + super (pro rata)

About Infinity Group Australia

We ask that question a lot around here – not because we care about trolleys (we don't not care – they are pretty handy) – but because we care about character. At Infinity, we believe being a better person – professionally and personally – starts with the small stuff. Integrity, ownership, and doing the right thing even when no one's watching.

Infinity Group Australia exists to help everyday Australians conquer debt, build wealth, and create lasting financial freedom. Our average client pays off their home loan up to 20 years early and saves $270,000 in interest thanks to our flagship Rapid Repay program.

What started as a personal vision has grown into one of Australia's most awarded financial services groups; built on education, driven by transformation, and backed by real results.

As we continue to scale, our founders Rebecca and Graeme Holm remain deeply connected to the business, keeping our mission personal, powerful, and people-first.

The Role

We're on the lookout for a vibrant, professional, and energetic Receptionist / Office Coordinator to be the welcoming face of our Cremorne office. You'll be the go-to person who keeps everything running smoothly – from greeting visitors to coordinating office supplies, first aid, travel bookings, and everything in between.

You'll play a vital role in maintaining the office atmosphere and ensuring the team has what they need to deliver their best work. You'll also be responsible for managing day-to-day office operations, liaising with suppliers, and supporting the team with ad-hoc administrative tasks.

Reporting to our Office Manager (based in Queensland), you'll be part of our national Operations team – the heartbeat that keeps Infinity humming across all states.

Key Responsibilities

• Greet and welcome guests and clients with warmth and professionalism
• Manage incoming calls, mail, and parcels
• Oversee general office operations, supplies, and kitchen orders
• Coordinate first aid and fire warden responsibilities for the Cremorne office
• Assist with interstate travel and accommodation bookings
• Support team logistics, meetings, and office events
• Liaise with suppliers and service providers as needed
• Maintain a tidy, well-presented, and welcoming office environment

What We're Looking For

Experience & Skills

• Previous experience in administration, reception, or office coordination (preferred but not essential)
• Strong communication and organisational skills
• A proactive, hands-on approach with attention to detail
• Friendly, flexible, and full of life – you're the kind of person who lifts the room
• Professional presentation and a genuine passion for helping others

Why Join Infinity?

At Infinity, we don't just change our clients' lives – we change the lives of our people too. Here's what joining our team means for you and your family:

• Financial Empowerment – Free access to become an Infinity client, including support from our brokers, advisers, and strategists (who wouldn't love to pay off their home loan in under 7 years?)
• Career Growth – As we continue to expand nationally, new opportunities emerge regularly.
• Competitive Remuneration – We hire the best, and we reward the best.
• First-Class Onboarding – Includes an all-expenses-paid trip to our Gold Coast HQ, where your Infinity journey will begin.

At Infinity, giving back is part of who we are. Through initiatives like the Kmart Wishing Tree Appeal, our team helped raise over $250,000 last year to support children and families in need – and we're over $700,000 this year already

Hours & Flexibility

This role is 0.66 FTE (approximately hours per week) spread across five days.

Here are a few examples of how that could look:

1. Option 1: 9:00am – 2:00pm, Monday to Friday
2. Option 2: 10:00am – 3:15pm, Monday to Friday

(We're flexible on exact times, as long as it works for both you and the team.)

Please note: on-site parking is not available, but we're conveniently located next to East Richmond Station and multiple tram routes, please ensure that you map out your journey to our office before you apply.

Ready to Join Us?

If you're someone who puts the shopping trolley back – not because you have to, but because it's the right thing to do – you'll fit right in here.

We're building a team of people who take ownership, bring energy, and genuinely want to be better every day – professionally and personally.

Submit your application today or reach out directly to Lachlan Baldwin – Talent Manager at Infinity Group via LinkedIn if you've got questions or just want to chat about the role.