Retail Facilities

12 hours ago

Macquarie Park New South Wales, Australia Audika Australia Full time

Who Is Audika

audika_Australia

Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.

In Australia, Audika has over 350 clinics who provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.

The main purpose of the Facilities & Projects Coordinator role is to oversee all reactive and preventative maintenance, and support property-related projects - including new clinic and office setups - across Australia and New Zealand, in collaboration with key stakeholders.

Responsibilities
Join Audika's Property team and run the
facilities service desk
for 350+ clinics across Australia & New Zealand. You'll triage, scope and dispatch maintenance tickets, coordinate vendors/landlords, and keep SLAs on track.

This is a
hands-on coordination role (no direct reports)
-perfect for someone who loves pace, detail, and clear communication.

  • Run the facilities service desk for 350+ clinics: triage/scope tickets, set priorities, dispatch correct trades, and manage SLAs (incl. on-call escalations).
  • Coordinate relocations and procurement, including clinic moves, hearing booth setups, and general property-related purchases.
  • Maintain vendor and stakeholder relationships, liaising with contractors, internal teams, landlords, and service providers to meet business needs.
  • Provide administrative and budgetary support to the Head of Group Property and contribute to annual property budget planning and reporting.
  • Oversee utilities and property operations, including contract management, invoice processing, emergencies, insurance claims, and Sound Level Meter calibrations.

You'll be successful in this role if you have:

  • Proven facilities/helpdesk coordination in multi-site retail/clinics or property operations experience.
  • Strong knowledge of trades, building services, cost management, architectural design, and mechanical/engineering systems, including vendor engagement.
  • High-volume ticket queue management, time blocking, and tidy documentation.
  • Familiarity with property laws, local council licensing, and permit processes.
  • Proven experience in budgeting and forecasting for property and facilities operations.
  • Working knowledge of tools such as Lease Eagle, Basware, and Trello is preferred.

What's in it for you:

  • Permanent, Full time opportunity within a global established organisation
  • Hybrid working environment, 3 days in the office and 2 days at home
  • Competitive Remuneration Package + Super
  • 'MyRewards program – a program that offers discounts to more than 300 retailers and services across Australia
  • Online Wellbeing centre – a platform offering activities, workouts, meditations, nutritional and financial advice – everything you need to live a healthier and happier life
  • Novated Leasing
  • Employee Assistance Program
  • Birthday and Christmas gifts

Our Values:
Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.

We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products.

We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.

  • Retail Facilities

    8 hours ago

    Macquarie Park, New South Wales, Australia Audika Full time

    Who is AudikaAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.In Australia, Audika has over...

  • Retail Facilities

    8 hours ago

    Macquarie Park, Australia Demant Group Full time

    Who is Audika#LI-HYBRID #LI-ALOB #audika_AustraliaAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130...

  • Facilities Lead

    10 hours ago

    Macquarie Park, New South Wales, Australia 7-Eleven Australia Full time $90,000 - $120,000 per year

    Work closely with National Facilities Team Lead to deliver best in class industry uptime, delivering service & budget outcomes across a national footprint or Convenience stores.What is the role?Coaching a field team who provide simplified, purposeful insights to our Field Operations & Store teams.Liaising with contractors delivering excellence through...

  • National Facilities Manager

    2 weeks ago

    Macquarie Park, Australia Metcash Full time

    **Joining the Metcash Family** At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support. Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of...

  • Electrician

    11 hours ago

    Orange, New South Wales, Australia City Facilities Management Full time

    City FM Australia is a Global leader in Facilities Management, Engineering, Construction and Energy solutions. We are committed to supporting our team and ensuring safe & reliable services to our partner – Coles.What we offer our team:Highly competitive remuneration package and EBAPrioritise and plan your day.Friendly, supportive, and experienced...

  • Cleaner Casual

    11 hours ago

    Young, New South Wales, Australia City Facilities Management Full time $40,000 - $60,000 per year

    THE OPPORTUNITYWhat we offer our team:Work with our partner Bunnings WarehouseUniform and PPE providedCompetitive hourly rate + 25% casual loadingDiscounts hub with exclusive discounts across major Australian retailersYour key responsibilities include:Carrying out general commercial cleaning dutiesOperating cleaning machinery (training provided)Maintain all...

  • Facilities Admin

    2 weeks ago

    Kensington, New South Wales, Australia University of New South Wales Full time $80,000 - $120,000 per year

    About UNSWAt UNSW, we pride ourselves on being a workplace where the best people come to do their best work.  We aspire to be Australia's global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society.Why your role mattersThe Facilities Admin & Data Team Lead oversees...

  • Cleaner Part-time

    6 days ago

    Orange, New South Wales, Australia City Facilities Management Full time $45,000 - $60,000 per year

    THE OPPORTUNITYWe have multiple roles available, including locations such as Bathurst and KelsoWhat we offer our team:Secure ongoing workUniform and PPE providedCareer progression opportunitiesCompetitive hourly rate + 15% part time loadingDiscounts hub with exclusive discounts across major Australian retailersYour key responsibilities will include:Perform...

  • Cleaner Part-time

    4 days ago

    Cowra, New South Wales, Australia City Facilities Management Full time $30,000 - $45,000 per year

    THE OPPORTUNITYWe have multiple roles available including locations such as Cowra, and Forbes.What we offer our team:Secure ongoing workUniform and PPE providedCareer progression opportunitiesCompetitive hourly rate + 15% part time loadingDiscounts hub with exclusive discounts across major Australian retailersYour key responsibilities will include:Perform...

  • Retail Assistant

    2 weeks ago

    Macquarie Park, Australia National Storage Full time

    **Permanent Full and Part Time Roles** **No nights, Sundays or Public Holidays for a Great Work/Life Balance** **Paid Parental Leave and Well-being Subsidies like Employee Assistant Programs and Health Reimbursements** **About Us**: Established in 2000, National Storage is one of Australasia’s largest self-storage providers, tailoring self-storage...