Digital Transformation Business Analyst

2 weeks ago

Townsville, Queensland, Australia Queensland Country Bank Full time $80,000 - $120,000 per year

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

About The Role
We're looking for a Digital Transformation Business Analyst to join our growing Business Transformation team. As a Digital Transformation Business Analyst, you will analyse and evaluate existing business processes, systems, and operations to identify opportunities for improvement through digital solutions. Your insights will help us enhance efficiency, improve customer experiences, and deliver measurable business performance.

This is a full-time 18-month contract position, based on a 38-hour work week. The role can be based in our Townsville Head Office or Brisbane Administration Office.

About You

  • Tertiary qualifications in a Business Analysis, project management or related discipline or equivalent work experience.
  • Ability to work collaboratively with stakeholders and understand user needs.
  • Familiarity with emerging technologies such as cloud computing, AI, and robotic process automation.
  • Experience in business process modelling and digital transformation initiatives.
  • Proven analytical and problem-solving skills with the ability to translate business needs into technical requirements.
  • Excellent written and interpersonal communication skills, including negotiation and conflict resolution.
  • Strong attention to detail with the ability to manage multiple priorities.

About Us
Put simply, we are a bank that is striving to be Queensland's best regional bank by helping all Queenslanders live better lives through better finances.

Queensland Country have been certified as Great Place to Work with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

Our Benefits

  • Work life balance and flexible working options
  • Birthday Leave
  • Community Volunteer Leave
  • Access to an Employee Assistance Program (EAP)
  • Access to our Wellness Program
  • Discounts on your Banking and Health Insurance products
  • Cultural lunches and social clubs
  • Excellent training and development opportunities

How To Apply
To apply for this role please apply online via our website. Applications close Friday 5 November 2025 at 5pm.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Emily on

If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

*Queensland Country Bank limited ABN AFSL/Australian Credit Licence *

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

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