
Venue Manager
1 week ago
Description
We're a cozy, neighbourhood wine bar that prides itself on creating a relaxed and unpretentious atmosphere. We have a small dedicated team and are looking for an experienced Venue Manager to take ownership of operations and be the face of the venue.
Role Description
This is a full-time on-site role for a Venue Manager at our Wine Bar located in Cronulla, NSW.
Roles and Responsibilities/Position Description
As the Venue Manager you will be responsible for managing and overseeing the following:
- Ensure profitability.
- Manage customer expectation.
- Promote and grow the business,
- Ensure a high level of service at all times
- Managing inventory including clear and concise structuring & communication of stock control
- Coordinate and facilitate customer events and manage bookings as required .
- Ensure that quality and safety controls are followed,
- Maintain compliance with all licencing requirements and council guidelines.
- Assist in setting business objectives to increase profits and maximise customer satisfaction.
- Monitor and maintain a high level of standard in regards to RSA requirements guidelines.
- Keep all required stock levels by ordering and procuring as necessary.
Key skills required and expected to maintain the position are:
- Excellent computer, problem-solving, and customer service skills.
- Ability to diffuse difficult situations and resolve conflicts.
- Willingness to work during hospitality hours, including nights, weekends, and holidays.
- Effectively delegate responsibilities and maximize resources.
- Ability to walk, stand, and occasionally carry heavy items in a fast-paced, stressful environment.
- Be observant and have the ability to think critically and efficiently.
- Be a skilled communicator with excellent problem-solving, observation, and interpersonal skills.
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