Security Officer

The National Gallery of Australia's Security Department is committed to delivering high-quality security services that protect the National Collection, ensure the safety and satisfaction of visitors and staff, and enhance the visitor experience in support of the Gallery's mission to preserve and promote Australia's cultural heritage. As a Security Officer, you will be a key member of a collaborative team, delivering professional, client-focused security services in a prestigious cultural institution. Your responsibilities include:

• Protecting the National Collection.
• Ensuring the safety and meeting the service needs of visitors and staff.
• Supporting the objectives of the National Gallery's Corporate Plan, including cultural preservation and visitor engagement.
• Upholding a safe and welcoming environment through the use of security systems and procedures.

This is a casual position within the Building Services and Infrastructure Portfolio. Compensation includes shift loadings and penalties as outlined in the Gallery's Enterprise Agreement.

The key duties of the position include:

• Conduct regular patrols, applying procedural knowledge to safeguard the National Collection and Gallery premises.
• Actively monitor and respond to security systems, such as alarms and cameras, to identify risks and maintain a safe environment.
• Assist visitors with directions and information, applying established procedures to enhance their experience and resolve straightforward queries.
• Assist in coordinating and responding to incidents and emergencies under supervisor direction, ensuring staff and visitor safety.
• Complete incident reports as required, analysing and documenting events accurately under supervision to support compliance.
• Support security arrangements for events and exhibitions, maintaining a welcoming environment.
• Facilitate staff entry processes and contractor access, ensuring compliance with security protocols.
• Act as Deputy Chief Warden under direction during emergency situations.

Eligibility

Citizenship: To be eligible for employment with the Gallery, you must be an Australian citizen.

Police Check: To be eligible for this role you must complete a police check.

Security Assessment: The successful applicant will be required to obtain and maintain a Baseline security clearance. Loss of a security clearance at any time will lead to termination of employment.

ADDITIONAL INFORMATION - Qualifications, Certifications and Registrations

Role specific mandatory qualifications certification and/or registrations include:

• Possess a Certificate II in Security Operations
• Hold a current First Aid Certificate
• Working With Vulnerable People Check (WWVP) card, or the ability to obtain would be desirable

Notes

HOW TO APPLY

To apply for this role please go to the National Gallery's Careers portal.

You should provide a tailored CV (maximum of three pages) along with a statement of no more than two pages that outlines your skills, capabilities and experience, against the information above.

In your statement response you should keep in mind the capabilities and behaviours required to be successful for this role, as identified in the information above. Try not to duplicate information that can be found in your CV but do highlight any specific examples or achievements that demonstrate your ability to perform the role.

An order of merit may be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only. If you do not wish to be added to an order of merit, please notify us in your application.

Getting to know the National Gallery of Australia

The National Gallery is one of Australia's leading visual arts institutions. The National Gallery is based in Canberra and is a vital part of the Australian cultural landscape. Our Purpose is to collect, preserve, promote and share the national collection of art. The Vision of the National Gallery is to be the international reference point for art in Australia, inspiring all people to explore, experience and learn. Our Values include Boldness, Integrity, Respect, and Excellence.