General Manager

17 hours ago

Tullamarine Victoria, Australia Petcover Aust Pty Ltd Full time $120,000 - $180,000 per year

Petcover is a global leader in pet insurance, with a very strong market position in Australia and New Zealand, while experiencing rapid growth across the UK and Europe. Beyond pet insurance, we also operate a dynamic commercial brokerage firm. Petcover Australia is seeking a driven and accomplished General Manager to lead ournational operations.

This is an exciting opportunity for a dynamic and experienced professional who thrives on delivering results and driving business growth. In this pivotal role, you will work closely with key stakeholders to enhance operational efficiency and effectiveness, making a meaningful impact on the future of our organisation.

Roles and Responsibilities

  • Strengthen team capabilities to effectively execute strategic initiatives and deliver measurable outcomes aligned with insurance industry standards and regulatory requirements.
  • Oversee operational planning, performance monitoring, and reporting to ensure exceptional service delivery and customer satisfaction across all policyholder touchpoints.
  • Lead by example on the ground, regularly engaging with staff to foster a high-energy, customer-focused culture and reinforce best practices in insurance operations.
  • Manage workforce planning with precision, ensuring proactive recruitment, training, and scheduling to meet key insurance calendar milestones such as renewal cycles, regulatory reporting deadlines, and peak claim periods.
  • Develop a strong talent pipeline by mentoring team leaders, providing ongoing coaching and performance feedback, and supporting their growth in managing underwriting, claims, and customer service teams.

About you

  • You hold a bachelor's degree in business, or a related discipline.
  • You bring 5+ years of proven leadership and operational management experience in general insurance operations, ideally within a fast-paced, customer-centric environment.
  • You possess deep knowledge of insurance principles, underwriting, claims management, and regulatory compliance.
  • You have a strong track record in operational excellence, with demonstrated success in streamlining processes, improving service delivery, and enhancing customer satisfaction.
  • You're a confident and inspiring leader, with excellent communication and stakeholder engagement skills across all levels of the business.
  • You're highly analytical, with a strategic mindset and strong problem-solving abilities to navigate complex insurance challenges.
  • You're proficient in insurance systems and operational platforms, with a solid understanding of data-driven decision-making.
  • You thrive under pressure, can prioritise competing demands, and consistently meet critical deadlines.
  • You're flexible and committed, with the ability to adapt to changing business needs, including work outside standard business hours.

What We Offer:

  • Competitive salary and benefits
  • Free onsite parking
  • Stable long term career opportunities
  • A supportive global team
  • A collaborative environment, full of pet lovers

Ready to bring your skills to a business built by pet lovers? Apply now with your CV and a short cover letter explaining why you are the right person for the Petcover Group.

Only applicants with the right to work in Australia will be considered.

  • General Manager

    2 weeks ago

    Altona, Victoria, Australia Forvis Mazars in Australia Full time $80,000 - $120,000 per year

    Please note that we are recruiting on behalf of a client and not directly for Forvis Mazars.Job title:General ManagerLocation:Altona North, Melbourne VICAre you energised by people, passionate about building thriving teams, and ready to bring your spark to a leadership role?Based in Altona North 3025, our client is searching for a General Manager to lead...

  • General Manager

    3 days ago

    Nagambie, Victoria, Australia Mitchelton Wines Full time $200,000 - $250,000 per year

    Mitchelton, one of Australia's most iconic wine and beverage brands, is seeking a commercially driven General Manager – Wine & Spirits to lead sales growth and protect the prestige of our renowned portfolio. This senior leadership role presents a unique opportunity to drive performance across our award-winning winery, cellar door, wine club, and the...

  • General Manager

    3 days ago

    Nagambie, Victoria, Australia Mitchelton Wines Full time $180,000 - $250,000 per year

    Mitchelton, one of Australia's most iconic wine and beverage brands, is seeking a commercially driven General Manager – Wine & Spirits to lead sales growth and protect the prestige of our renowned portfolio. This senior leadership role presents a unique opportunity to drive performance across our award-winning winery, cellar door, wine club, and the...

  • Strategy & Transformation Manager

    1 week ago

    Tullamarine, Victoria, Australia Fletcher Building Australia Full time $180,000 - $250,000 per year

    Who We AreAt Laminex, we don't just make surfaces — we create possibilities. As a trusted name in Australian design and manufacturing, we're proud to deliver innovative, sustainable solutions that transform spaces and inspire creativity. With a legacy built on craftsmanship and a future focused on people, we're looking for passionate individuals to help us...

  • Finance Manager

    1 week ago

    Tullamarine, Victoria, Australia Europcar Full time $120,000 - $180,000 per year

    Europcar is looking for an experienced Finance Manager to join our team supporting our Australia and New Zealand operations on a permanent full time basis located at our Head Office in Tullamarine, Victoria.In this role, you will play a key part in ensuring the accounting team delivers accurate and timely month-end and year-end reporting, while driving...

  • Operations Manager, VIC

    4 days ago

    Tullamarine, Victoria, Australia Orchard Talent Group Full time $100,000 - $140,000 per year

    The OrganisationHomewell is a trusted boutique community care provider, proudly serving Melbourne's North and Northwest for over 30 years. Known for their strong community ties, Homewell delivers aged and disability care that's genuinely person-centred.At Homewell, you're not just part of a team - you're part of a values-driven community that recognises your...

  • Operations Manager – Community Aged Care

    18 hours ago

    Tullamarine, Victoria, Australia Coburg Aged Care Pty Ltd Full time $120,000 - $180,000 per year

    About the RoleReporting to the Executive Team, the Operations Manager leads community aged care services across VIC and NSW. The role ensures high-quality, person-centred and compliant services, and builds a culture of continuous improvement and service excellence. You will lead a team of Care Managers and represent Esse Care across the sector and within the...

  • General Manager, Gippsland Region

    3 days ago

    Churchill, Victoria, Australia Hancock Victorian Plantations Pty Ltd Full time $180,000 - $250,000 per year

    HVP Plantations is a successful privately owned manager of extensive timber plantations across Victoria. Our people are self-motivated, innovative and thrive working in a small team and a fast-paced environment. We value safety, regional communities, environmental care and sustainability. We pride ourselves in fostering an inclusive culture, one free of...

  • Product Consultant

    4 days ago

    Tullamarine, Victoria, Australia Caterpillar Inc. Full time $90,000 - $120,000 per year

    Career AreaSalesJob DescriptionYour Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and...

  • Admin and Accounts Assistant

    3 days ago

    Tullamarine, Victoria, Australia Australian Vending Company Full time $60,000 - $80,000 per year

    We are Australia's largest vending and micro market operator, and we are growing fast With HQ in Melbourne and operations nationwide, we're shaking up the unattended retail space with premium machines and micro markets, a high-performing team, and a seriously good service.About the RoleThis is a newly created position for someone who thrives on variety and...