Operations Manager

3 hours ago

Tamworth, New South Wales, Australia Rolden Pty Ltd Full time $104,000 - $120,000 per year

The Retail Liquor Specialists Group is an Australian Company who own and operate multiple liquor stores across NSW and ACT.  This family owned company is now expanding its business operations further, to include an IGA supermarket and liquor store, at a green field site, based in Tamworth NSW.

The Company's Visionis to provide an exceptional liquor experience for our customers and suppliers through a combination of: a high level of customer service; a diverse range of products; and knowledgeable and trained employees.

The Tamworth expansion program has created the opportunity for an experienced Operations Manager, to join the team on 19 January 2026; to manage the company's existing liquor stores as well as the new liquor store planned for Tamworth

Reporting to the Head of Retail Operations & Buying (HOPS), the role of the Operations Manager is to ensure that business processes run efficiently, resources are optimally utilised, and goals are met within budget and on time. The role will include but is not limited to: overseeing daily operations; managing buying processes and budgets; developing and implementing processes; leading and motivating staff; maintaining compliance and safety.

RLSG's 12 Liquor Store Managers located in ACT and NSW will report directly to the Operations Manager, who will be based in either Tamworth or Wingham NSW and will be required to travel to all store locations on a rotational basis.

Employment Conditions

RLSG is a large employer offering an inclusive workplace based on its values of co-operation, collaboration, communication, responsibility and execution. We offer a stable career, skill development, and attractive salary package.

·       Permanent full time position

·       Competitive Salary – range of $104,000 to $120,000 dependent on experience

·       Generous Bonus - based on the achievement of two KPIs

· % Superannuation

·       Vehicle - fit for purpose

·       Travel & Accommodation

·       Choice of base location - Tamworth OR Wingham NSW

·       Work/Life Balance

·       Laptop + Phone

·       Comprehensive Induction Program

·       Head Office Support

How to Apply

Tell us about you, by providing a covering letter addressing the essential and desirable selection criteria and a copy of your resume.

Essential Selection Criteria

1)     Diploma/Degree in Business or relevant experience

2)     Minimum three years' (recent) experience in a similar role

3)     Experience of  managing multi sites in a broad geographical location, in person and/or virtually

4)     Problem solving abilities that adapt to a variety of situations

5)     Proven negotiation skills in a commercial environment

6)     Ability to develop strong working relationships

7)     High level of MS Excel skills

8)     High level of attention to detail and accuracy

9)     Strong organisational and administrative skills

10)  Responsible Service of Alcohol Competency Card

11)  Drivers Licence (evidence of driving record)

Desirable Selection Criteria

1)     Proven experience in buying of merchandise at medium to high volume

For further specific information and a copy of the position description for this role please call, Catherine Craig-Dobson, HR Business Partner RLS Group –

Applications Close Friday 5 December 2025

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