Logistics Coordinator, APAC

With roots in the Southern part of Finland, Kempower is a globally operating DC fast charger designer and manufacturer with a vision to create the world's most desired EV fast charging solutions for everyone, everywhere.

At Kempower, we're driving the Electric Vehicle evolution to create a cleaner and quieter environment for everyone. We inspire global audiences to join the electric movement and be the change our planet needs. If you're passionate about making a positive impact and want to plug into a dynamic team, we want to hear from you

Our Culture fosters a positive work environment where every voice is valued. Regardless of job titles, we're united by our can-do attitude and collaborative spirit. With a diverse team representing over 40 nationalities, we celebrate unique perspectives and encourage continuous learning and growth.

THE ROLE
As a Logistics Coordinator at Kempower, you'll work as a part of Kempower Global Spare Part Operations team and you get to contribute to the ever-evolving EV market. On a typical day, you'll process incoming spare part orders, arrange for and track shipments, and coordinate the material flow of a part refurbishment workshop, making a direct impact on our mission to revolutionize transportation.

In this role, you will

• Process Spare part orders primarily from APAC region with correct documentation and billing, supporting with European and North American customer orders when needed. Manage credit and warranty validations.
• Provide direct customer service: Confirm availability, share ETAs and update customers.
• Coordinate pickups and dispatches to and from customers via service providers.
• Manage material flow to and from an outsourced refurbishment production line.
• Maintain accurate ERP records, ensuring traceability.
• Support import/export compliance and tax documentation.
• Lead issue resolution for delays, shortages, and customs holds.
• Act as APAC contact for customers, internal teams and logistics partners.

At Kempower we are accommodating a hybrid work model. This role is primarily based in our Melbourne CBD office; however, you will have the opportunity to work from home as well.

WHY JOIN US?
We foster an Innovative Culture, we're not just developing products; we're evolving as individuals and as a team. At Kempower, you'll find an open and flexible work culture where your voice is heard, and your ideas are valued. At Kempower, we see learning as a talent and are committed to helping you grow.

We believe in integrity, open doors, and honest conversations. You'll have the chance to take ownership of your work, drive your career development, and shape our company's future.

You will Enjoy the flexibility to balance work and life with hybrid work options and the freedom to choose the equipment you need to excel in your role. At Kempower, we operate globally, and our benefits reflect local practices and legislation. This means your perks may vary depending on your country and region—but wherever you are, we're committed to supporting your well-being and growth.

We embrace Cross-Team Collaborations. You'll collaborate with colleagues from diverse backgrounds and disciplines, working together to grow our business and reach our shared goals.

WHAT HELPS YOU SUCCEED IN THIS ROLE

• 3+ years in logistics coordination, ideally in spare parts or aftersales.
• Experience with 3PLs, couriers, and regional carriers.
• Skilled in ERP systems (Epicor or similar) and WMS portals.
• Familiar with incoterms, customs documentation, and import/export basics.
• Knowledge of warranty flows, reverse logistics, and SLA monitoring.
• Being a clear communicator across teams, partners, and time zones.
• Independent and proactive in resolving challenges, with the ability to adapt seamlessly to fast-paced and shifting priorities.
• Detail-oriented in documentation and system entries.

As our official company language is English, we expect you to have excellent written and verbal communication skills in English.

APPLY NOW
Are You ready to be the change? Join us in powering planet cool then We're excited to hear from you.

Submit your application at the latest on through our online application form. For inquiries, contact Head of Global Spare Part Operations Juho Hilden at or tel: on 24 September 17:00-18:00 or 25 September 15:00-16:00 AEST. We will review applications on a rolling basis and may start interviewing already during the application period.

Please note: For GDPR compliance reasons, please submit your application via our application form.
LOCATION: Melbourne, Australia

Kempower is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, or any other status protected by laws and regulations. We do not tolerate discrimination or harassment based on any of these characteristics, and we encourage applicants of all ages.