Account Executive – APAC

2 days ago

Melbourne, Victoria, Australia Intercentral Logistics Pty Ltd Full time $60,000 - $120,000 per year

Job Description

Position Title:
Account Executive – APAC

Position Status: Full-time Department: Operations / Client Relations Reports To: National Operations Manager Location: Cranbourne West, Melbourne VIC


About InterCentral Logistics

InterCentral Logistics is a leading Australian third-party logistics (3PL) provider with nationwide operations covering Melbourne, Sydney, Brisbane, and beyond. We specialise in customised B2B logistics solutions, delivering excellence in Contracted Warehousing & Distribution, domestic Transportation, International Freight forwarding and end-to-end supply chain management.

Our customers, and our team are what we strive for in everything we do. People, safety and customer centricity are the core values we aspire towards.

Trusted by several world-renowned multinational enterprises, we pride ourselves on building long-term partnerships by tailoring services to meet the unique requirements of each client. With a strong foundation in Australia, InterCentral Logistics continues to grow as a reliable and innovative logistics partner.

About the Role

We are now seeking a motivated and driven full-time Account Executive – APAC to join our team, supporting the growth of our regional customer portfolio and strengthening strategic client relationships.


Key Responsibilities

· Act as the primary point of contact for APAC clients, ensuring all operational queries and concerns are addressed in a timely and professional manner.

· Liaise closely with internal teams (Operations, Customer Service, and Sales) to resolve client issues and maintain high service standards.

· Build and maintain strong, long-term relationships with clients, ensuring ongoing satisfaction and retention.

· Monitor client accounts to ensure contract compliance, performance KPIs, and service quality.

· Engage and collaborate with the sales team to identify and develop new business opportunities.

· Prepare, coordinate, and deliver professional proposals and presentations to clients.

· Support strategic projects, planning activities, and continuous improvement initiatives within the APAC client portfolio.


Qualifications & Requirements

· Previous or current experience in the logistics, supply chain, or transport industry.

· Excellent communication and interpersonal skills, with the ability to build rapport and manage client relationships at multiple levels.

· Proficient in Microsoft Office Suite, particularly PowerPoint and Excel, with strong presentation and reporting skills.

· Strong team player with proven collaborative abilities across functions.

· Demonstrated strategic thinking and planning capabilities.

· Key personality traits: positivity, drive, tenacity, analytical mindset, results focus, and continuous improvement orientation.

· Fluent in Chinese (Mandarin) is highly desirable, given our rapidly expanding APAC customer base.

· Bachelor's degree in Supply Chain Management, Business, Client Relationship Management, or related discipline is preferred.


What's in it for You

· Competitive salary package commensurate with experience.

· Career growth opportunities within a rapidly expanding 3PL business.

· A collaborative and supportive team environment with a positive workplace culture.

· Ongoing training and development programs to support your professional growth.


How to Apply

  • If you are passionate about client success, have a strong logistics background, and are looking to develop your career within a dynamic and growing organisation, we would love to hear from you.

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