Zone Community Capability Officer

Community Capability Officer, Clerk Grade 5/6 - Tamworth

Are you passionate about community resilience and emergency preparedness? Do you thrive in dynamic environments where collaboration and community engagement are key? Join the NSW State Emergency Service (NSW SES) in a rewarding role that empowers and supports local communities before, during and after emergencies.

Why Join Us?

• Be part of a
  volunteer-based, community-focused organisation
  making a real difference
• Work in a
  supportive, values-driven environment
  with a dedicated team
• Help build a safer, more resilient New South Wales
• Enjoy a competitive salary range of $99, $110,271.00 plus a
  15% field allowance
  ,
  12%
  superannuation
  , and
  leave loading
• Full time ongoing vacancy
• Based at North Western Zone in Tamworth

About the opportunity

The NSW SES is seeking motivated and community-focused individuals to join our
Community Capability Team
. As a
Community Capability Officer
, you will play a vital role in supporting disaster resilience across NSW by building strong connections with local communities and stakeholders. You will lead and support initiatives that prepare communities for floods, storms and tsunamis, while also supporting our dedicated SES volunteers in their community engagement efforts.

As the Community Capability Officer some your daily tasks will include:

• Developing and maintaining networks with community organisations and Emergency Service partners
• Working collaboratively with stakeholders to deliver effective public preparedness campaigns
• Supporting volunteers to work alongside their communities to reduce their risk and be more resilient through community engagement

Before, during and after emergency events the team members work in a variety of Incident Management Team (IMT) roles predominantly focused on the Public Information Unit function. The successful candidates will be provided training in AIIMS which is the agency's emergency management framework, along with coaching and mentoring to ensure support is provided when performing in these functions.

As this role will visit communities and other stakeholders across the Zone, at times, there can be travel involved and work outside of standard business hours.

About the NSW SES

The NSW State Emergency Service (NSW SES) is an emergency and rescue service made up almost entirely of volunteers and supported by a small staff contingent. NSW SES is a key influencer of other emergency service agencies and works closely with these partners to modernise and grow volunteering to save lives and protect communities.

To find out more about the NSW SES click HERE.

About you

To be successful in this role you will:

• Be proficient in building and maintaining relationships with stakeholders, and be able to communicate with a wide range of external and internal partners as well as the ability to bring together a diverse group of stakeholders to work on a common goal
• Have experience in the development and implementation of innovative community programs, particularly for high profile or politically sensitive projects.
• Be a confident and clear communicator within public information, risk awareness and deeper community engagement campaigns
• Be willing to travel to promote and support the delivery of community programs
• Have a thorough knowledge of AIIMS principles and processes, and/or willingness to obtain competence within 12 months
• Be a self-driven, motivated achiever who can work with people from a diverse range of backgrounds with varying levels of education and work experience.

How to apply

Your application should include as separate attachments:

1. A cover letter (maximum of one page) briefly responding to the
   essential requirements
   and your interest in the role
2. Responses to each of the
   targeted questions
   (maximum of one page per answer); and
3. An up-to-date
   resume
   of no more than four pages detailing your skills and experience relevant to the role

Targeted Questions

1. Provide an example of a community engagement project or program where you engaged a specific audience on a high-profile or sensitive issue. Describe your role, the engagement approach you used, and the outcomes.
2. Provide an example of a project or program you co-designed with end users to achieve a shared goal. In your response, outline the shared goal, describe how you collaborated effectively throughout the process, and explain the project or program outcomes.

Find out more

The role description is available Here

For more information about the role, applicants are encouraged to contact Belinda Wilson

A recruitment pool may be created to fill similar roles for both ongoing and temporary opportunities if they arise.

For more information on how to apply for a role in the NSW Public Sector please click
here.

Applications close: 11:55pm, Sunday 23 November 2025

The NSW State Emergency Service is a proud employer of a diverse workforce. We encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity. We are committed to reflecting the diverse community we serve and creating an inclusive and flexible workplace. People with disability are supported to access adjustments in recruitment processes and in the workplace, to enable them to demonstrate their skills andcapabilities to meet the requirements of the job. As supporters of flexible working, we welcome discussions about how our roles can be undertaken flexibly.