Customer Experience Advisor

14 hours ago

Southport Queensland, Australia The BUSY Group Full time $75,600 - $83,100 per year

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About The BUSY Group…

The BUSY Group is a not-for-profit organisation which presents 45 years experience as a community partner.  With multiple business entities operating across 100+ locations Australia-wide and now in New Zealand and the United Kingdom, we offer an extensive range of employment services and programs, vocational training, apprenticeships, mentoring, NDIS, disability employment support, specialist schools and allied health services.

About the role…

The primary purpose of the Customer Experience Advisor is to establish and maintain professional working relationships with a range of different people to align them with employment, apprenticeships and training opportunities. Customer Experience Advisors need to be knowledgeable about all BUSY services and how they meet customer needs. You will be managing both inbound and outbound calls, assisting with general enquiries and offering solutions through the extensive range of services that The BUSY Group offers nationally.

At BUSY our Customer Experience team are a step above the rest because the service that they offer is truly extraordinary.  Our call KPI's aren't tied to call times, but rather the ability to listen to customers and identify all the possible ways that we can help them, providing a personalised and memorable experience at every opportunity.

This is a part time, 3 days/7.5 hours per day role until 2 February 2026, with potential for extension based out of our Southport office.

BUSY Benefits…

  • Competitive salary; Circa $63k (FTE) + super + bonus
  • Paid Parental Leave, Retail Discounts, Annual My BUSY Day Off
  • Training and Professional development commitment
  • Career progression and internal transfer opportunities
  • BUSY Benefits program
  • Employee Assistance Program
  • Flexible and Hybrid work options
  • Tools of the trade to support your individual role

About you...

  • Have a background working with multiple computer systems
  • Desirably, previous experience in a call centre environment
  • Excellent customer and client interpersonal skills
  • Ability to obtain a Blue Card and National Police Check with no outcomes

Next steps...

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, people from culturally diverse backgrounds and people with disabilities.

  • Customer Experience Advisor

    2 weeks ago

    Southport, Queensland, Australia The BUSY Group Full time $60,000 - $90,000 per year

    Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.About The BUSY Group…The BUSY Group is a not-for-profit organisation which presents 45 years experience as a community partner.  With multiple business entities operating across 100+ locations Australia-wide and...

  • Customer Experience Advisor

    3 days ago

    Southport, Australia Mazda Full time

    **Be part of a growing Dealership**: - ** Join a group that continues to grow and expand in the Auto industry**: - ** Ongoing development and mentoring both in house** Join **Southport Mazda** and become an important member of our professional and friendly team. Experience our world standard facilities, on-going training, great team spirit, plus amazing...

  • Service Advisor

    1 week ago

    Southport, Queensland, Australia NetYourJob Full time $90,000 - $120,000 per year

    Southport, Full Time, AutomotivePlease Quote Reference Number 13880- Customer focused Automotive Service Advisor- Highly competitive package based on exp. & qualifications- Experience preferred but not necessaryA very rare opportunity exists for a Service Advisor to join our team at Porsche Centre Gold Coast in Southport.As Porsche Centre Gold Coast...

  • Customer Advisor

    2 days ago

    Charleville, Queensland, Australia NAB Full time $60,000 - $80,000 per year

    Branch Customer Advisor – Banking – Clifford GardensAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless, consistent, and tailored customer experience every dayOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all...

  • Customer Advisor

    4 days ago

    Charleville, Queensland, Australia NAB Full time $50,000 - $80,000 per year

    Branch Customer Advisor – Banking – St GeorgeAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless, consistent, and tailored customer experience every dayOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our...

  • Property Advisor

    1 week ago

    Southport, Queensland, Australia Low Deposit Homes Full time $80,000 - $400,000 per year

    Property Advisor - First Home Buyer SpecialistLocation: Brisbane, QLDBase Salary: $80kOn Target Earnings: $400k (Uncapped Commission)Why Join Us?Low Deposit Homes is South East Queensland's leading first home buyer support company, dedicated to helping Australians achieve their dream of home ownership. With a proven five-step system and an unmatched client...

  • Service Advisor

    1 week ago

    Southport, Australia Mazda Full time

    **Interested in a Monday - Friday 4 day week roster**: - ** Are you a natural at customer service**: - ** Guaranteed weekly base earnings plus healthy commissions and a car on offer** We are currently recruiting for a **Service Advisor **to join the team at **Southport Mazda.** **What the role entails**: - Providing the ultimate customer service...

  • Customer Advisor

    6 days ago

    Queensland, Australia NAB Full time

    Customer Advisor - Mount Isa, QLD- - Job number: 803268Primary position location: QLD- Central inland regionCategory: Banking & Financial Services- Category: Retail/ConsumerWork type: Permanent Full timeClosing at: Nov 21 2025 - 23:55 AEST- - **Favourite**- - ** - **Branch Customer Advisor - Banking - Mount Isa**- Are empowered to make a positive difference...

  • Customer Service Advisor

    2 weeks ago

    Sunshine Coast, Queensland, Australia The Reset Sanctuary Full time $45,000 - $60,000 per year

    Company DescriptionThe Reset Sanctuary is a recovery center located in Maroochydore, dedicated to restoring the body and elevating the mind. Our facility provides a serene and supportive environment for those seeking recovery and wellness. The Reset Sanctuary is committed to delivering high-quality care and excellent customer service to all of our...

  • Customer Advisor

    1 week ago

    Sunshine Coast, Queensland, Australia NAB Full time $60,000 - $80,000 per year

    Branch Customer Advisor – Banking – MaryboroughAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless, consistent, and tailored customer experience every dayOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. ...