Bmw Service Advisor

2 days ago

Southport, Australia Autosports Group Limited Full time

**Gold Coast BMW**

Owned by Autosports Group which has 55 dealerships across NSW, VIC, QLD and NZ, employing approximately 1800 staff and is a large listed retail automotive group representing the world’s greatest prestige and luxury automotive brands.

We are now looking for an experienced Service Advisor to join our dynamic motivated Service team.

**Why Should YOU Join ASG?**
- Paid Parental Leave
- Discounted Health Insurance
- Access to an Employee Assistance Program (EAP)
- Family and Friends Referral Program
- Internal Referral Incentive Scheme
- Free Barista Coffee, Tea and Hot Chocolate
- Team Activities and BBQ’s
- Free Flu Shots
- Opportunity to be part of community support at a local and national level.
- Diversity and Inclusion Council
- Discounts on Samsung products

**Responsibilities will include**:

- Greeting and assisting customers for the service department and updating customers on the status of their vehicle.
- Explain service options and process.
- Communicate with colleagues to schedule and complete the necessary repairs.
- Order parts where applicable.
- Update customer database as required and complete all relevant paperwork.
- Follow manufacturer and dealership warranty policies effectively and efficiently.
- Preparing Repair Order and Job Sheets in preparation of customer requests to be executed through the workshop for prompt invoicing.
- Prior experience as a Service Advisor will be highly regarded.
- The ability to work cooperatively in a team and autonomously within a fast-paced environment.
- Exceptional organisational and time management skills.
- Strong computer and literacy skills.
- Hold a full Australian drivers license
- Full working rights in Australia
- Excellent telephone manner

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