Contractor Advisor

Contractor Advisor / HR Advisor

Sydney | Hybrid work model

About the Role

The Contractor Advisor is a pivotal role within the Comensura business unit, reporting directly to the Head of Operations. This position serves as the bridge between contractors and the company, ensuring a seamless experience for both new and existing contractors throughout the employment lifecycle.

You will be responsible for everything from onboarding new hires to providing first-line advice, with a strong focus on compliance, engagement, safety and excellent service.

Key Responsibilities

Candidate Compliance Coordination

• Contact candidates to outline the Comensura onboarding process and compliance requirements.
• Use digital platforms to efficiently onboard contractors, ensuring all files are complete and compliant before activation and rostering.
• Maintain awareness of client compliance requirements and liaise with third-party providers for external checks.
• Ensure payroll has all required documentation before the first shift and all legislative requirements are met.

Contractor Management Coordination

• Act as the primary contact for contractors, providing feedback to internal stakeholders on performance and issues.
• Collaborate with the Finance Team to resolve payroll and invoicing queries.
• Manage contract end dates, extensions and offboarding processes.
• Act as the initial contact for injury management and workplace health & safety (WHS) matters.

Contractor Management Advisory

• Provide first-level advice on Awards, industrial instruments, National Employment Standards (NES) and internal policies.
• Escalate complex issues to appropriate stakeholders when required.

Workplace Health, Safety & Environment

• Promote and maintain an injury-free, healthy workplace that minimises environmental impact.
• Actively participate in and complete all compulsory compliance training.

Qualifications & Experience

Essential

• Minimum 2 years experience in a similar role.
• General knowledge of the National Employment Standards.
• Strong customer service skills and ability to build relationships.
• Excellent communication, organisation and attention to detail.
• Ability to multitask and work both autonomously and in a team.
• Intermediate to advanced Microsoft Office skills and experience with HR systems.

Desired

• High School Certificate or equivalent; HR/Industrial Relations studies highly regarded.
• Experience interpreting Modern Awards or providing Employee Relations advice.
• Understanding of contractor workforce management.

Why join US?

We offer a dynamic, purpose-driven environment where you can make a real impact. You'll be working alongside industry experts, helping to shape the future of workforce solutions while driving meaningful change for our customers.

What we can offer you

At Impellam, we are more than just a company—we're a team united by a shared vision of innovation, integrity, and delivering exceptional results for our customers. When you join us, you'll be part of a forward-thinking organisation that values collaboration, entrepreneurship, and authenticity and together, we will continue to drive the future of workforce solutions.

On offer for the successful incumbent is:

• Competitive Remuneration
• Rewards and Recognition
• Salary Reviews
• Continual Career Development
• Mentorship and Coaching
• Flexible Work Arrangements
• WFH Options
• A commitment to your wellbeing including additional paid wellbeing days
• A commitment to social responsibility including additional paid volunteer time off
• Competitive parental leave offering
• Additional Annual Leave Days
• Global Mobility and much much more..

READY TO MAKE AN IMPACT? Apply today and be part of our journey to excellence

Not sure just yet? Reach out to:  to arrange a confidential conversation