Operations Manager

Operations Manager - South Wharf, VIC

Company: BGIS, High-Profile Public Venue

Employment Type: Full-Time, Permanent, On-Site

About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across diverse industries. We pride ourselves on creating safe, efficient, and well-managed environments where people thrive.

Purpose of the Role

BGIS is seeking an experienced Operations Manager to lead the strategic delivery of asset maintenance management and compliance for a high-profile Melbourne venue. Reporting to the Account Manager, you will oversee both reactive and planned maintenance, lifecycle planning, and compliance obligations across the site portfolio, ensuring services are delivered efficiently, safely, and to the highest standards.

The ideal candidate will be a collaborative and approachable leader, with strong attention to detail, excellent relationship-building skills, and a passion for operational excellence.

Key Responsibilities

• Lead the day-to-day management of both reactive and planned maintenance across the site portfolio.
• Implement and maintain the asset maintenance management strategy, ensuring compliance with statutory, contractual, and client requirements.
• Analyse asset data, lifecycle information, and maintenance performance, providing recommendations for improvements, replacements, and redundancy planning.
• Support the FM team with technical guidance, subcontractor oversight, and quality assurance processes.
• Monitor operational budgets, ensure accurate financial reporting, and assist with forecasting and procurement.
• Foster positive relationships with clients, subcontractors, and stakeholders, maintaining high standards of service delivery.
• Promote a collaborative, supportive, and safe working environment, coaching and mentoring team members.

Education, Experience & Skills

Essential:

• Experience in property, facilities, or asset management, including managing reactive and planned maintenance.
• Strong technical knowledge of building services, compliance, and lifecycle management.
• Proficiency with CMMS and standard desktop applications (Word, Excel, Outlook).
• Demonstrated ability to manage teams and subcontractors in complex environments.
• Understanding of QA, OH&S, and environmental systems.

Desirable:

• Formal qualifications in Facilities Management, Building Management, or related disciplines.
• Experience in high-profile public venues or complex commercial properties.
• First Aid and additional compliance or environmental training.

Workplace Flexibility

This role is full-time, permanent, and based on-site at a prominent Southbank Venue with excellent public transport links and free parking on-site.

Why Join BGIS?

Free onsite parking and discounted extended parking

Be part of a close-knit, supportive, and highly client-facing team

Work at one of Melbourne's most iconic venues with a strong focus on excellence

Opportunities for professional growth, coaching, and mentoring

Contribute to innovative and sustainable facilities management practices

How to Apply

If you are an enthusiastic, skilled, and collaborative Operations Manager looking to lead maintenance and compliance at a landmark Melbourne venue, we'd love to hear from you

BGIS is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds. Applicants must have full working rights in Australia.

Apply Now

Be part of a workplace that values safety, sustainability, teamwork, and operational excellence.

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