Manager, Performance

Primary Details

Time Type: Full timeWorker Type: EmployeeNew role - make an impact

Collaborate closely with senior leaders

Great Auckland CBD location

The opportunity

We're looking for a strategic and analytical leader to join us as Manager, Performance and Planning. This role is central to shaping our direction and operational success by leading business planning, performance reporting, and strategic initiative delivery. You'll collaborate closely with senior leaders to turn strategy into action, foster continuous improvement, and ensure alignment with long-term goals.

Your new role

Reporting to the General Manager, Underwriting & Partners, you'll be responsible for leading the development and execution of departmental strategy and operational plans. You'll contribute by:

• Overseeing business performance reporting, including KPIs, developing requirements for executive dashboards, and delivering risk insights.
• Providing analytical support for regulatory requirements & strategic decision-making.
• Managing the business planning cycle and ensuring timely, accurate reporting.
• Identifying operational risks and recommending process improvements.
• Lead strategic initiatives and ensure alignment with design principles and business objectives.
• Driving strategic initiatives aligned with business objectives and design principles.
• Supporting and coaching a high-performing team to deliver on strategic and operational goals.
• Partnering with stakeholders to enhance automation, efficiency, and continuous improvement.

Please note that for the successful candidate, this process will include a phone screen with our Talent Acquisition team, two interviews (either face-to-face or online via Teams), and background checks.

More information and the full job profile can be shared with applicants during the interview process.

About you

You're a strategic thinker with experience in planning, performance, project delivery, or consulting. You're confident working with data, engaging with senior stakeholders, and navigating ambiguity with ease. You'll bring:

• Strong financial and business acumen, with the ability to influence decision-making.
• A track record of leading cross-functional initiatives and managing change.
• Experience in the insurance sector and familiarity with relevant regulatory environments.
• Excellent communication, critical thinking, and stakeholder engagement skills.

Qualifications

• Tertiary degree or equivalent experience (postgraduate qualifications desirable).
• Experience in business intelligence, risk management, and process improvement.

About QBE

We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.

We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.

With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too?

Your career at QBE — let's make it happen

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• 'Hybrid Working' – a mix of working from home and in the office to enhance your work/life balance
• Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• 18 weeks' gender-equal flexible leave for all new parents, including paid super
• The ability to maximise retirement savings through voluntary super contributions and company matching
• Income protection, trauma insurance & Death and Total Permanent Disability insurance
• Additional leave and support through QBE's Family Domestic Violence First Responder Network
• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
• Happy to discuss flexible working

Rewards & Recognition

We value our employee's experience with us and are proud to have been recognised for the following awards:

• 2021 LinkedIn Top Employer & HRD Employer of Choice
• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
• Gold Employer status for 4 years in a row Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
• Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
• Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
• Family First accredited employer since 2021

Apply now

APPLY NOW and let's make it happen

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at

Skills:

Adaptability, Client Counseling, Coaching for success, Commercial Acumen, Critical Thinking, Decision Making, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Price Modelling, Risk Management, Stakeholder Management, Strategic Management, Strategic PlanningApplication Close Date: 28/08/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.