Logistics & Pallet Control Coordinator

1 week ago

Huntingwood, New South Wales, Australia Western Parcel Express Full time $60,000 - $80,000 per year
Logistics & Pallet Control Coordinator–
Join a Growing National Logistics Company

We are seeking a Logistics & Pallet Controller to join our team and take ownership of pallet tracking and management across our network. This is a critical role that ensures accurate pallet control, reduces costs, and strengthens relationships with both our clients and carriers.

About the Role

Based in our Huntingwood Office, this full-time position will see you managing pallet accounts, reconciling movements, and working closely with our operations, drivers, and customers to ensure smooth, accurate, and timely pallet control processes. You will also assist the Service Experience Consultant team from time to time, supporting customer service and administration tasks to ensure overall workflow runs smoothly.

Key Responsibilities
  • Monitor and reconcile daily pallet movements across all depots, customers, and carriers.
  • Maintain accurate pallet account records within CHEP / Loscam systems.
  • Investigate and resolve pallet discrepancies quickly and efficiently.
  • Work with drivers, warehouse staff, and the Service Experience team to ensure pallets tracked, and documented.
  • Provide pallet reports and insights to management to assist with cost control.
  • Build and maintain strong relationships with customers regarding pallet returns and exchanges.
  • Assist the SEC team with bookings, customer queries, and administration when required.
  • Ensure compliance with company processes and pallet provider requirements.
What We're Looking For
  • Previous experience in pallet control, transport administration, or logistics (CHEP/Loscam knowledge highly regarded).
  • Strong attention to detail and excellent organisational skills.
  • Ability to problem solve and manage discrepancies with confidence.
  • Proficient in Microsoft Office and comfortable using freight management or pallet systems.
  • Clear communicator who enjoys working collaboratively across multiple teams.
  • A proactive individual who can work independently and take initiative.
  • Has strong numerical and analytical skills.
What We Offer
  • A secure, full-time Monday to Friday role with long-term career growth.
  • Be part of a proud, family-owned logistics company celebrating 30 years of success.
  • Modern office space with a supportive and down-to-earth team.
  • Above-award wages plus recognition for the effort and value you bring.
  • Career progression opportunities as the business continues to grow nationally.
  • A role that keeps things interesting - split between pallet management and helping the Service Experience team.
  • Fun perks like Casual Fridays, team lunches, and plenty of laughs along the way.

If you are detail-driven, process-focused, and want to play a vital role in keeping our operations running smoothly, we'd love to hear from you.

At WPE we do more than just move freight; We help our customers do their business more effectively and efficiently- Driven to Deliver, Powered by Trust.

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