Account Manager

As one of Australia's leading insurance brokerages, we are constantly growing, evolving and progressing thanks to our well trained and highly motivated people who share our values of Care, Leadership, Imagination and Professionalism.

Founded in 1983 in regional Victoria, Insurance House is a known and trusted brand in insurance. Dedicated to the delivery of exceptional service to clients and with 250 staff across 20 offices nationwide. We strive to be an employer of choice with a clear commitment to our people, leadership and our culture as a values-led organisation.

To join us at Insurance House, explore the range of opportunities below.

Account Manager - Financial Lines

• Insurance
• Insurance - Broker
• Sydney
• Permanent / Full Time

5/9/2025

• Amazing opportunity for an experienced Broker ready to fast-track their career
• Be part of a values-driven organisation with a collaborative team
• Work within a national team with global capability

Join us as we embark on an exciting new chapter following the strategic integration of two industry giants: Network Insurance Group and Insurance House. This integration is set to revolutionise the market, combining the strengths of both brokerages in a pioneering step for Steadfast Group.

You'll join a dynamic team where you will take ownership of a portfolio linked to a professional association of 500+ members and play a strategic role in client success.

We are open to candidates from Central Coast, Sydney, Brisbane or Melbourne.

About the Role:

This is a senior Account Manager position responsible for the end-to-end management of a PI focused client portfolio. You will be accountable for growth, retention, and optimisation of the portfolio, which is closely linked with a large professional association.

Your role extends beyond traditional account management – you will:

• Manage renewals and ensure clients receive timely, tailored advice
• Build and maintain strong relationships with association members
• Participate in association board meetings, providing insights on portfolio trends, opportunities, and risk management
• Collaborate with underwriters to deliver bespoke PI insurance solutions
• Identify opportunities for portfolio growth and cross-selling of additional Financial Lines products
• Act as a trusted advisor to both the association and its members

About You:

We're seeking a well-rounded and experienced insurance broker with previous broking experience in Professional Indemnity (PI) insurance. You'll have a proven track record in account management, particularly with corporate or association-linked clients, and the confidence to deliver tailored coverage solutions while building meaningful, long-term client relationships.

You thrive on solving complex problems and delivering positive outcomes for your clients. With a strong work ethic, team-oriented mindset, and natural leadership abilities, you excel at driving portfolio growth, mentoring junior brokers, and collaborating effectively with internal stakeholders.

You are an exceptional communicator, both written and verbal, and passionate about sharing your knowledge and supporting those around you. You can manage multiple priorities independently and bring strategic thinking with a focus on client retention, growth, and portfolio optimisation.

If you're ready to take the next step with a respected national brand, grow with an experienced team, and make a lasting impact, we'd love to hear from you.

About Us

In January 2025 Steadfast Group announced the upcoming merger of two of its largest brokerages, Network Insurance Group and Insurance House. These highly reputable businesses have united to form a stronger, more competitive force in the insurance industry. The combined business serves 60,000 clients and generates $800 million in gross written premium, annually.

This integration enhances our market position, broadens our product offerings, and creates synergies to drive continued growth. As we move into an exciting new chapter, we are committed to building a sustainable future and delivering exceptional service to our clients.

Apply now And be part of a company that's shaping the future of insurance.

Can't see a role that suits you but still interested in joining Insurance House?

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