
IT Asset Support Officer
5 days ago
The IT Asset Support Officer is responsible for the hands-on management of IT hardware assets across their lifecycle—from procurement and distribution to collection and disposal. This role ensures accurate record-keeping, supports stock control processes, and liaises with internal customers and external suppliers to maintain smooth operations.
Key Responsibilities
- Device Fulfilment & Distribution
- Manually hand over approved computer orders to requestors.
- Coordinate with requestors to ensure timely and accurate delivery of devices.
- Asset Recovery & Disposal
- Collect old or decommissioned devices for e-waste processing.
- Transport devices to designated e-waste collection points (e.g., basement drop-off).
- Inventory Management
- Maintain accurate records of asset movements and status.
- Conduct regular stock takes and update asset registers.
- Prepare and submit weekly inventory and activity reports.
- Logistics & Coordination
- Retrieve devices from storerooms and prepare them for deployment or disposal.
- Liaise with suppliers for deliveries, pickups, and issue resolution.
- Customer & Stakeholder Engagement
- Act as a point of contact for internal customers regarding device requests and returns.
- Provide updates and support to stakeholders on asset-related queries.
Skills & Experience
- Experience in IT support, logistics, or asset management.
- Strong organisational and record-keeping skills.
- Ability to lift and transport IT equipment safely.
- Excellent communication and customer service skills.
- Familiarity with inventory systems and reporting tools.
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IT Asset Support Officer
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Orange, Australia NTT DATA, Inc. Full timeDirect message the job poster from NTT DATA, Inc.Customer Support Officer is responsible for the hands-on management of IT hardware assets across their lifecycle—from procurement and distribution to collection and disposal. This role ensures accurate record-keeping, supports stock control processes, and liaises with internal customers and external...
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