Scheduling Coordinator

We're Hireup, delivering disability and aged care support as it should be.

Our story.
It started with a family and their challenge to find disability support that worked for them. They needed more, and knew that people with disability could have more independence, choice and control in their lives. The Hireup purpose was born, and now we strive to enable the pursuit of a good life for everyone. 

Support as it should be.
We're Hireup and we've supported thousands of clients and support workers across Australia. Now, we're on a mission to ensure that people living with disability can access the right support for the moments that matter for them. We do this through combining digital tools with the reliability of someone to help when it matters most.

The ask?
Our mission sets a new standard for disability support, working in a world of transformation whilst delivering reliable services every day. Authenticity, curiosity and tenacity is a must. Resilience will be key. We will live the 'power of yes' and push for the best (we might not always get it right) but we'll work together to tackle opportunities, hold each other up and be there in the moments that matter to you and our community. 

What You'll Do - Scheduling Coordinator

As a Provider Scheduling Coordinator, you'll play a key role in connecting the right support workers with the right providers, ensuring quality care and meaningful relationships. You'll be the go-to person for matching provider requests with available talent, while also keeping an eye on areas with low workforce coverage and proactively recruiting to fill those gaps. This is a fast-paced, people-focused role where your ideas and initiative are valued, and is a fantastic opportunity for recruiters or schedulers looking to grow their skills, take on new challenges, and be part of a supportive, purpose-driven team.

• Match support workers with provider requests using established processes
• Build strong relationships and trust with support workers through regular communication
• Think creatively to overcome scheduling and sourcing challenges to meet provider needs
• Collaborate closely with Relationship Managers to understand the nature and urgency of provider requests
• Source the right person for recruitment by using proactive and strategic approaches
• Support new support workers through the onboarding process to ensure they're ready to deliver quality care

Your Background

• Experience in recruitment and/or rostering
• Ability to work well under pressure and manage competing priorities
• Familiarity with the NDIS or Aged Care sector is highly regarded, but not essential
• Excellent interpersonal and communication skills, with the ability to quickly build trust and relationships with stakeholders
• A self-starter who takes initiative, is detail-oriented, and thinks outside the box to develop creative and effective sourcing strategies

Why should you join?

You'll have the opportunity to join our story and develop the next chapter of your own. You'll become a critical part of a purpose-driven team, delivering our mission for people with a disability. Wherever you fit best within our organisation, our mission will ignite you, and our authentic, united and diverse workplace will help you flourish. 

You will get:

• Opportunities to develop - we are always learning
• We're a hybrid organisation, working together in our offices 2 days a week including Thursdays
• Generous leave options including 12 weeks paid parental leave and 7 additional days to help you pursue your 'good life' and learning goals
• Allowances to support you in your work set up and professional development
• Wellbeing programs, health and fitness discounts to help you stay happy and healthy at work

Join us in delivering disability support as it should be

Apply now through the button below or please contact Shanice via

People with lived experience of disability are strongly encouraged to apply.
If there are reasonable adjustments we can make to a recruitment process, role or your work environment to help you shine or you have a preferred method of contact, just let us know via the contact above.