Media Operations Coordinator

18 hours ago

St Leonards, New South Wales, Australia Claude Outdoor Pty Ltd Full time $60,000 - $80,000 per year

Who are Claude Outdoor?

Proudly Australian with a growing national presence, Claude Outdoor is a leading provider in the out-of-home (OOH) advertising industry. Our portfolio includes over 9,000 digital and static assets, such as directional signage ("Identilites"), bus shelters, and billboards. We are passionate about expanding our OOH footprint through strategic site acquisitions while continuing to support and elevate local businesses.

Based in the heart of St Leonards, we are a close-knit team that attributes our success to our people. We are committed to fostering a supportive and dynamic workplace through professional development

opportunities, flexible working arrangements, regular company-wide days off, and an annual all-staff

conference—all underpinned by a strong focus on health and wellbeing.

Tell me about the role?

We are seeking a motivated and detail-oriented Operations Coordinator to join our Operations team. This role is ideal for someone looking to expand their career in operations, with a focus on contract execution,

administrative duties and campaign management. You will be responsible for ensuring a smooth flow of works from the time of bookings to after-sales service. This position involves regular collaboration with internal departments and external stakeholders, including clients, subcontractors, and suppliers.

Day-to-day you will…

  • Support the national sales teams with:
  • Pre-sales proposal support and campaign bookings
  • Handling incoming queries on bookings, installation ETA's and campaign start dates
  • Schedule creative changes in Fusion for both static and digital assets.
  • Confirm completed installations and proof of posting with contractors.
  • Manage digital post-campaign reporting using Seedoh.
  • Troubleshooting possible challenges/issues that may arise
  • Produce various reports and deliver insights to the wider Claude Outdoor team.
  • Maintain our CRM, Inventory and booking data in our platforms
  • Communicate with eternal stakeholders on campaign delivery requirements.
  • Coordinating with the finance team on monthly billing requirements
  • Administrative support and other ad hoc tasks as needed

What we're looking for?

  • An excellent communicator with experience in contract and campaign delivery
  • Demonstrable time management and organisation skills
  • Someone with excellent level of attention to detail
  • Ability to juggle multiple priorities & deadlines effectively
  • Someone who thrives in a fast-paced work environment
  • A team-oriented mindset, someone who enjoys working as a part of a group yet capable of being autonomous in their role
  • Confidence in tackling challenges with a solution focussed mindset
  • Experience with Microsoft Office Suite, Fusion (advantageous), NetSuite (advantageous), (advantageous)
  • A curious mindset with a desire to learn and grow
  • Pride and ownership of your output and a passion to go above and beyond to achieve great outcomes for our customers.
  • Experience in customer service is highly regarded.

What next?

Curious to learn more? Visit our website

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