People and Culture Partner

2 days ago


Australia Telstra Full time $90,000 - $120,000 per year

At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we're all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.

Join us in digitising healthcare

What's the opportunity?

As the People and Culture Partner within the Corporate & Shared Services function, this role is pivotal in delivering expert employee relations advice, support, and case management on a broad range of employee relations matters to people leaders. This includes performance management, grievances, misconduct, workplace investigations, and complaints in line with Australian employment law, industrial instruments and Telstra Health policies and procedures.

About the role:

Serving as the first point of contact for employee relations issues across Telstra Health, the Workplace Relations Partner provides timely and accurate advice to people leaders and employees on employee relations issues, including Fair Work Act 2009 obligations, Award interpretation, Enterprise Agreements, and company policies. The key accountabilities include:

People Partnering

  • Work collaboratively with Senior People and Culture Partner to ensure a cohesive, consistent and sound approach to managing HR requirements across Telstra Health
  • Receive guidance and advice from Senior People and Culture Partner when support is required to manage stakeholders
  • Deliver support and guidance to people leaders and employees across a range of HR matters including performance management, recruitment, employment conditions, workplace behaviour, workplace health and safety and employee development.
  • Assist in developing and implementing policies, procedures, and training related to employee conduct and workplace expectations.
  • Work closely with other members of the P&C team to ensure a cohesive approach to employee relations support and initiatives.
  • Share insights and best practices with colleagues to enhance overall employee relations effectiveness and employee satisfaction.
  • Engage in joint problem-solving efforts to address complex employee relations issues and improve organisational culture.

Workplace Relations Partnering

  • Work collaboratively with Senior People and Culture Partner to ensure a cohesive, consistent and sound approach to managing employee relations requirements across Telstra Health
  • Receive guidance and advice from Senior People and Culture Partner when support is required to manage stakeholders.
  • Case management of low-to-medium risk level employee relations matters including conflict resolution, disciplinary processes, performance management frameworks, misconduct investigations, termination procedures, redundancy planning and grievances, ensuring compliance with company policies and employment laws whilst minimising organisational risk.
  • Support and guide leaders through performance management and disciplinary processes, ensuring procedural fairness and compliance with best practices.
  • Collaborate with the Global Case Management (GCM) team within Telstra Corporation on all employee relations matters to ensure process consistency.
  • Partner with people leaders to provide quality and accurate advice, guidance, coaching and support so they can effectively manage a range of sensitive employee relations matters in their teams.
  • Maintain accurate and confidential records of employee relations matters and ensure proper documentation of all cases.
  • Help to develop and deliver training sessions and capability-building programs for people leaders on key ER topics (e.g., conducting difficult conversations, managing underperformance) that assists in managing their team/s.
  • Advise on the complexities of different entitlements and how they interplay in shift work/overtime and penalties broadly to remove any underpayment risk or exposure.
  • Prepare briefs for internal stakeholders on employee relations issues, including the implications for organisational policy, practice or procedures.
  • Track and analyse employee relations data to identify trends, risks, and opportunities for improvement.
  • Support workforce change initiatives, including restructures and organisational development.

About you:

  • Undergraduate degree in Business, Finance, Human Resources or similar.
  • Demonstrated experience in the provision of ER/IR related advice, guidance and support to people leaders and employees.
  • Experience in managing grievances, disputes, and complex employee relations cases.
  • Demonstrated ability to coach and influence leaders with confidence and discretion.
  • A strong understanding of the application of employment legislation, Awards and industrial relations frameworks.
  • Demonstrated excellence in HR service delivery and ensuring business compliance with policies and procedures.
  • Excellent interpersonal and communication skills, with the ability to build effective relationships at all levels of the organisation.
  • Strong problem-solving and conflict-resolution abilities.
  • Detail-oriented with excellent organisational and time-management skills.
  • Proficiency in HR software (Oracle experience is highly desirable).
  • Strong understanding of HR principles and contemporary best practices.
  • Ability to analyse issues and provide effective solutions in a timely manner.

Why join Telstra Health:

  • We believe that flexibility is not a 'perk', it's how we have always worked We celebrate that flexibility looks different for each of us and support your work-life harmony.
  • Join us if you find change, a fast paced environment and even some ambiguity thrilling Our entrepreneurial spirit and genuine desire to make a difference is one of a kind and the work we do is not only meaningful but also exciting and new
  • Holding on to good talent is important to us. We support our exceptional people forge career paths internally. Our People Leaders are committed to continuously enhancing their team members, celebrating successes and identifying growth opportunities.
  • If you want to join the incredible team that is helping to solve some of the biggest challenges faced by the health and aged care sector today, we are the right place for you

And it doesn't stop there…

  • Avenues for growth and stepping into other roles.
  • 30% discount on Telstra services including home broadband and post-paid mobiles.
  • Free 24/7 professional and confidential support for you and your family through EAP
  • Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more
  • Multiple leave options including 16 weeks gender-equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave.

We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don't check every box above, we encourage you to apply today or get in touch with us on

Applications will be assessed and shortlisted as they are received so apply today

We are a Circle Back Initiative Employer. We commit to respond to every applicant, and you will hear back from us soon.



  • Australia Gym And Fitness Full time

    Gym and Fitness is a company on a mission — to help every person live longer, happier and healthier lives. Join us.Gym and Fitness is one of Australia's largest fitness equipment e-commerce retailers, forming the retail arm of Australian Fitness Supplies, however, we're more than just fitness equipment. We have a team of 60 superstars and a driven and fun...


  • Australia Bunnings Full time

    **Join us and experience Bunnings from the other side of the counter****What's in it for you**when you're part of our**team**:- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and...


  • Australia Disability Services Australia Full time

    **Provide coaching & advise to leaders across the organisation. This includes all people practices & activities, aligning to the broader People Strategy.**:- **Hybrid work approach (5-day fortnight in our Kingsgrove office with site visits where needed)****About the opportunity**:Due to an internal move, DSA/Scope has an exciting and unique opportunity for a...


  • Australia Alwyndor Aged Care Full time

    Amazing opportunity to join a leading NFP, local-govt owned organisation- Competitive remuneration with salary sacrifice options- Join a hard-working, friendly, experienced team**About the Organisation**Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services, along with therapy and...


  • Australia Busy Bees Full time

    **About Our Hive**Busy Bees Early Learning is a provider of high-quality, sector-leading early learning and care for children, all children deserve the best start in life. Our passionate people empower children in our care to become successful learners, confident and creative individuals, and active and informed citizens who are prepared for lifelong...


  • Australia Burbank Full time $104,000 - $130,878 per year

    HR & Recruitment HR - General VIC Other Permanent / Full Time7/9/2025National scope with variety across recruitment, L&D, and performanceSupportive team culture with career development opportunitiesEnjoy perks like paid parental leave and discounts on building a Burbank homeLooking for a role that blends strategic impact with hands-on variety? Join Burbank...


  • Australia Endeavour Foundation Full time

    Exciting **Fixed Term Part Time** Opportunity for 12 months working with 2 full days or 3 days (reduced hours) a week based in Cannon Hill- Partnering with leaders, facilitating team engagement associated with achieving their strategic and operational objectives- Encouraged and supported ongoing professional development and diverse career opportunities.**Who...


  • Henderson, Western Australia Hays | Human Resources Full time $90,000 - $120,000 per year

    Rapidly growing company South of the River seeks an experienced & qualified People & Culture Business Partner Our client is currently embarking upon a rapid period of extensive growth, creating the opportunity for a qualified and experienced People & Culture Business Partner to join their National Business Partnering team. This is an exciting opportunity...


  • Australia Built Holdings Pty Ltd Full time

    Get notified about new Human Resources Business Partner jobs inUnited States.11,000+ Human Resources Business Partner Jobs in United StatesSenior Talent Business Partner (Senior Human Resources Business Partner)HR Business Partner - GBS, SMB Product - San JoseSenior, Human Resources Business PartnerHuman Resources - HR Business Partner - New YorkHR Business...


  • Australia Endeavour Foundation Full time

    Exciting **Fixed Term Full-Time Opportunity **for 18 months based in Cannon Hill- Providing advice to leaders, coaching on people challenges associated with achieving their strategic and operational objectives.- Just a 5 min walk from Cannon Hill Train Station**Who is Endeavour Foundation**Endeavour Foundation is one of Australia's largest employers of...