operations manager

1 day ago

Toowoomba, Queensland, Australia SULLIVAN Consulting Full time $120,000 - $180,000 per year

We're seeking an accomplished operational leader to manage the capability, safety and performance of one or more professional operations within a large-scale services contract. The employer will be disclosed during later stages of the process.

About the role

You'll be responsible for ensuring operational readiness, compliance and leadership excellence across multi-shift teams in a high-performance emergency response environment. This role suits someone who has led people and managed capability in professional firefighting, emergency management or related high-risk operations.

Key Responsibilities

  • Lead and manage operations, ensuring people, fleet and equipment readiness at all times;

  • Oversee training, qualifications and compliance with all safety and emergency standards;

  • Manage workforce planning, succession and performance development;

  • Monitor budgets, drive efficiency and support continuous improvement initiatives;

  • Maintain strong relationships with clients, contractors and key stakeholders;

  • Promote a culture of safety, accountability and operational excellence.

You will bring

  • Proven background in emergency services, with leadership in a 24/7 operational setting;

  • Strong people management experience, including training, engagement and workforce planning;

  • Experience working within the defence industry would be highly regarded;

  • Practical understanding of incident response, risk management and compliance;

  • Commercial or contract management exposure within operational environments;

  • Confident communicator with sound judgement and stakeholder engagement ability.

Qualifications

  • Relevant emergency services, safety or management qualifications (e.g. Cert IV/Diploma in Public Safety, Firefighting Management, WHS, or similar);

  • Current driver's licence;

  • Ability to work flexibly and travel occasionally.

What's on offer

  • Senior leadership role with scope to shape local emergency capability;

  • Competitive remuneration and benefits;

  • Opportunities for career growth across a national operational network.

Applications

To submit your application, in strict confidence, please apply online using the appropriate link below. Alternatively, for a confidential discussion, please contact Andrew Sullivan on Applications close on Friday, 21st October 2025.

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