Administration Officer, Outpatient Services

Would you like to be part of a cohesive Outpatients Administration Team performing meaningful, interesting and rewarding work every day?

Employment Type: Permanent Part Time

Position Classification: Administration Officer Level 3

Remuneration: $ $35.54 per hour

Hours Per Week: 8

Requisition ID: REQ

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There's a real sense of belonging here because we value and respect our patients, employees, and teams' voices. You'll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities' lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism

Where you'll be working

The Outpatient Services Unit at Hornsby Ku-ring-gai Hospital

What you'll be doing

This is an administrative role within Outpatient Services across Hornsby Ku-ring-gai Hospital campus to support a busy outpatient environment that provides multidisciplinary therapies and specialist clinics. This role assists in maintaining an efficient workflow in a high demand service. The position is responsible for a range of administrative functions, such as meeting and greeting clients, answering general enquiries, directing enquiries to appropriate person/place, taking and relaying messages, responding to emails, updating patient information in eMR, reporting service events, referral processing, registering /discharging patients in eMR, scheduling and rescheduling appointments and other tasks associated with the service.

What we can offer you (for eligible employees)

• Accrued Day Off (ADO)
• Opportunity for extra tax savings through Salary Packaging
• Novated Leasing
• Access to our Employee Assistance Program (EAP) for staff and family members
• Fitness Passport
• Great education and development opportunities
• Diverse career pathways
• A challenging, inspiring and rewarding role with the opportunity to make a difference
• Talent Pool

If a surplus of suitable candidates for this role is identified, you may also be invited to an eligibility list where you could be offered an alternative position per the relevant award.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates will need to meet the following criteria:

• Sound organisational skills, effective time management, ability to problem solve and can perform under pressure.
• Demonstrated effective oral/written communication and interpersonal skills and the ability to interact with people across all levels, including people from diverse ethnic and cultural background.
• Demonstrated computer literacy in Word, email, information systems (eMR) data entry and attention to detail. Demonstrated cash handling and use of PBRC or willingness to undertake relevant training.

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact Oriana Kaminski on or

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy (Page 11). You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.

The team enriching health in millions of ways every day.

Applications Close: 14 November 2025

Interviews scheduled for commencement from 8 December 2025