Service Advisor/Admin

1 day ago

Burleigh Heads, Queensland, Australia Prospark Auto Electrical Full time $40,000 - $60,000 per year

Service Advisor / Admin – Join Our Team

We're a busy auto electrical workshop based in Burleigh Heads, Gold Coast, With a great reputation for attention to detail.

We are looking for a highly motivated, organised, high energy, customer-focused person to join our small friendly team as a Service Advisor / Admin.

What You'll Be Doing:

  • Greeting customers and managing bookings (phone, email, and in-person).

  • Preparing and following up on quotes, processing invoices, updating job records, and photographing vehicles.

  • Ordering parts and supplies and coordinating jobs around deliveries.

-  Communicating with customers about their vehicle's progress.

  • Supporting the team with day-to-day admin and workshop scheduling.

  • Contacting customers to advise them of current promotions and offers.

  • Promoting the business by actively seeking customer feedback and reviews.

  • Data entry and price checking existing inventory.

What We're Looking For:

  • Strong communication and customer service skills.

  • High attention to detail and excellent organisation.

  • Ability to work well under pressure in a fast-paced environment.

  • Proactive, reliable, and able to take initiative.

  • A positive can-do attitude and a willingness to learn.

  • Self-motivated with the ability to manage tasks independently.

  • Ability to confidently manage deposits and communicate details regarding high-value invoices.

Automotive industry experience, working with workshop software and bookkeeping skills are a bonus, but not essential — we value the right mindset and a great personality above all.

Why Join Us?

  • Flexible part-time hours with the opportunity to grow into full-time

  • A supportive and friendly team environment.

  • A chance to be part of a well-established and fast-growing business.

-

If you're ready to bring your admin skills and customer service talent, to a fast-moving workshop, we'd love to hear from you.

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