CLUB MANAGER

2 weeks ago

Melbourne, Victoria, Australia Kuiper Aus Pty Ltd Full time $60,000 - $80,000 per year
Club Manager – Snap Fitness Oakleigh

Full-Time | Leadership Role | Strong Salary + Bonuses

Are you a passionate fitness professional with a natural talent for leadership, sales, and customer service? Do you thrive in a fast-paced, people-first environment where every day is different? Snap Fitness Oakleigh is looking for an enthusiastic and driven Club Manager to lead our gym and our community.

About Snap Fitness Oakleigh

We're not just another gym. Snap Fitness Oakleigh is:

  • A well-established club with a welcoming, community-focused culture
  • Packed with state-of-the-art equipment and facilities
  • Home to high-energy group training programs
  • Supported by a tight-knit team of experienced and friendly personal trainers
  • Built on proven systems that drive member engagement and long-term success
  • Powered by innovative technology for fitness programming, tracking, and nutrition planning

You'll also be joining a passionate and forward-thinking Snap Fitness franchisee who operates multiple successful clubs across Victoria—offering incredible opportunities for growth and career development.

Snap Fitness is part of the world's largest and fastest-growing 24/7 fitness brand, with over 3,000 locations worldwide.

About The Role

As our Club Manager, you'll be the face and driving force of the gym. You'll lead the day-to-day operations with a strong focus on:

  • Sales & marketing: drive lead generation, social media, and outreach
  • Customer service: ensure every member feels welcome and supported
  • Team leadership: oversee personal trainers and ensure a high-performance culture
  • Community engagement: build meaningful connections with members and the local area
  • Club operations: manage admin, budgets, reporting, and inventory

This is a dynamic, full-time role for someone who loves a challenge and is ready to take ownership of a thriving fitness community.

What We're Looking For

To succeed in this role, you will need to be:

  • Results-driven with a passion for hitting sales targets
  • Exceptionally organised, detail-oriented, and proactive
  • A confident communicator with a strong customer service mindset
  • Skilled in social media and digital marketing (especially Facebook & Instagram)
  • Community-minded and excited to promote the gym through local outreach
  • Able to manage and motivate a team of PTs and staff
  • Well-presented and comfortable connecting with people from all walks of life
Essential Qualifications & Requirements
  • Certificate III in Fitness (Certificate IV preferred)
  • Some experience in personal training or the fitness industry
  • Current First Aid & CPR certifications
  • Strong administration and people skills
  • Professional, reliable, and team-oriented
  • Australian Citizen or Permanent Resident
Skills, Knowledge and Experience
  • Ensure that current member acquisition and retention campaigns are implemented consistently.
  • Contribute to budget planning and manage budget parameters to achieve financial outcomes for the club.
  • Maintain an understanding of profit and loss reporting, how these relate to club operations and the resulting financial outcomes.
  • Ensure all membership processes and documentation are completed and recorded accurately.
  • Ensure members are provided with all relevant and required information related to their membership.
  • Undertake monthly stock counts and ordering of supplies, ensuring Purchase Orders are placed for all required supplies.
  • Manage retail stock control for vending machines and Snap merchandise

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