Service Desk

22 hours ago

Brisbane, Queensland, Australia Davidson Full time $90,000 - $120,000 per year

Our legal sector client has an urgent requirement for a Service Desk / Desktop Support professional to join their team on a permanent basis.

In this role, you'll be the friendly face of IT, helping staff with everything from setting up new starters to troubleshooting laptops and software glitches. You'll handle walk-ups, service desk overflow calls, and on-the-spot training on systems like Microsoft Co-Pilot and Teams.

The position requires you to be based in the Brisbane CBD office 5 days per week and offers a very competitive salary and additional benefits. It is essential that all applicants have excellent communication and proven customer service skills, coupled with previous experience working in a fast paced, corporate environment.

Responsibilities

  • Deliver a high level of professional face-to-face IT support to end users
  • Manage walk-ups and handle IT service desk overflow calls
  • Set up and offboard users, ensuring all equipment and access are in order
  • Train users on new technologies and applications like Microsoft Co-Pilot
  • Collaborate with IT colleagues to share knowledge and improve service

Skills and experience required

  • Solid foundational technical skills and a genuine interest in learning new technology
  • Experience providing IT support in a corporate or professional environment
  • Great communication skills, with a strong customer service focus
  • Knowledge of the Microsoft stack of products including Windows 11, MS Office Co-Pilot, Teams, and Generative AI tools
  • A proactive, problem-solving mindset and the ability to work both independently and in a team

Please apply with your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Andrew Smith on , quoting reference JN Want to know more about Davidson? Visit us

  • Service Desk Analyst

    1 week ago

    Brisbane, Queensland, Australia OneStop IT Talents Full time $60,000 - $90,000 per year

    An exciting 12-month fixed-term opportunity has opened with our client, a leading name in the insurance industry, for a Service Desk Analyst to join their supportive team.We are looking for motivated and dedicated professionals who demonstrate a strong sense of personal accountability.This is a hybrid position, requiring 4 days in the office and 1 day from...

  • Service Desk Officer

    3 weeks ago

    Brisbane, Queensland, Australia Public Sector People Full time

    OverviewAre you passionate about IT support and ready to develop your skills in a Level 1-2 Service Desk role? We're looking for a friendly, hands-on support officer to join our client's team in the Scenic Rim region. If you enjoy helping people and thrive in a busy environment, this could be the perfect fit for youWhat You'll DoProvide IT support through...

  • Service Desk Officer

    3 weeks ago

    Brisbane, Queensland, Australia Public Sector People Full time

    Overview Are you passionate about IT support and ready to develop your skills in a Level 1-2 Service Desk role? We're looking for a friendly, hands-on support officer to join our client's team in the Scenic Rim region. If you enjoy helping people and thrive in a busy environment, this could be the perfect fit for you What You'll DoProvide IT support...

  • Service Desk Agent

    1 day ago

    Brisbane, Queensland, Australia Datacom Full time $60,000 - $90,000 per year

    Our WhyDatacom works with organisations and communities across New Zealand and Australia to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why)At Datacom we're committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you...

  • IT Service Desk Analyst

    5 days ago

    Brisbane, Queensland, Australia Icon Group Full time $60,000 - $90,000 per year

    Information Technology Brisbane Full Time Icon GroupKey PointsEmployment: Permanent, full-timeLocation: Icon Group South Brisbane Head Office.At Icon,You CanAre you an experienced IT support professional looking to take the next step in your career? We are looking a motivated individual to join our IT Service Desk team as a Service Desk Analyst at our South...

  • IT Service Desk Analyst

    5 days ago

    Brisbane, Queensland, Australia Icon Group Full time $60,000 - $90,000 per year

    Information TechnologyBrisbaneFull TimeIcon GroupKey Points Employment: Permanent, full-timeLocation: Icon Group South Brisbane Head Office.At Icon, You CanAre you an experienced IT support professional looking to take the next step in your career? We are looking a motivated individual to join our IT Service Desk team as a Service Desk Analyst at our South...

  • IT Service Desk Analyst

    4 weeks ago

    Brisbane, Queensland, Australia Icon Group Full time

    OverviewIT Service Desk Analyst - Icon Group, South BrisbaneInformation Technology Brisbane Full Time Icon GroupKey DetailsEmployment: Permanent, full-timeLocation: Icon Group South Brisbane Head OfficeAbout the RoleAs an IT Service Desk Analyst, you'll deliver IT support across Icon Group. Acting as the first point of contact for incoming enquiries, you'll...

  • Service Desk Analyst

    7 days ago

    Brisbane, Queensland, Australia Avant Mutual Full time $60,000 - $90,000 per year

    Location:Brisbane (hybrid 4 days in the office)Type:12 Month Fixed Term ContractAvant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years.Avant now represents 90,000 health practitioners and medical students across every state and territory, delivering market leading...

  • Service Desk Officer

    1 week ago

    Brisbane, Queensland, Australia NTI Ltd Full time $60,000 - $90,000 per year

    What you'll love about the opportunity:Based in our Brisbane Head Office, an opportunity has arisen for a Service Desk Officer to join our dedicated IT department. This role will see you support our business across a range of technologies including Windows, MS Office, Active Directory, SCCM, Video Conferencing, VPN and Azure Virtual Desktop (to name a few)....

  • Service Desk

    1 week ago

    Brisbane, Queensland, Australia Menzies Aviation Full time $60,000 - $80,000 per year

    Permanent RoleWe currently have an exciting opportunity for a Service Desk & Dispatch Lead to join our team, working across various airlines such as Korean Airlines and Malaysia Airlines.This opportunity is Part Time - Min 20 hours per week.This role is central to ensuring the smooth and efficient running of airline services, providing leadership and support...