Service Desk

1 week ago


Brisbane, Queensland, Australia Menzies Aviation Full time $60,000 - $80,000 per year

Permanent Role

We currently have an exciting opportunity for a Service Desk & Dispatch Lead to join our team, working across various airlines such as Korean Airlines and Malaysia Airlines.

This opportunity is Part Time - Min 20 hours per week.

This role is central to ensuring the smooth and efficient running of airline services, providing leadership and support to frontline staff, and delivering an exceptional customer experience. The successful candidate will demonstrate strong problem-solving skills, the ability to remain calm under pressure, and the flexibility to adapt to a fast-paced operational environment.

Key Responsibilities
  • Leading and supporting Check-in Agents, providing clear direction and guidance throughout the shift.
  • Supervising and assisting staff during passenger check-in.
  • Conducting pre-flight staff briefings.
  • Problem solving and providing solutions throughout the flight process.
  • Managing acceptance of passenger payments as required.
  • Performing check-in duties when needed.
  • Coordinating aircraft dispatch and turnaround activities.
  • Completing administrative and editing tasks related to flight operations.
About You

To be successful in this role, you will need to demonstrate:

  • Strong communication and leadership skills.
  • Ability to work under pressure and solve problems quickly.
  • A customer-focused approach with a commitment to safety and compliance.
  • Flexibility to adapt to different tasks and operational requirements.

What's in It for you

  • Flexible working options
  • A growing global company with ongoing career opportunities
  • Airport location close to public transport
  • Discounted car parking available

Next steps

If you are excited by this career opportunity, click apply below to get started


  • Service Desk

    20 hours ago


    Brisbane, Queensland, Australia Davidson Full time $90,000 - $120,000 per year

    Our legal sector client has an urgent requirement for a Service Desk / Desktop Support professional to join their team on a permanent basis.In this role, you'll be the friendly face of IT, helping staff with everything from setting up new starters to troubleshooting laptops and software glitches. You'll handle walk-ups, service desk overflow calls, and...


  • Brisbane, Queensland, Australia OneStop IT Talents Full time $60,000 - $90,000 per year

    An exciting 12-month fixed-term opportunity has opened with our client, a leading name in the insurance industry, for a Service Desk Analyst to join their supportive team.We are looking for motivated and dedicated professionals who demonstrate a strong sense of personal accountability.This is a hybrid position, requiring 4 days in the office and 1 day from...

  • Service Desk Officer

    3 weeks ago


    Brisbane, Queensland, Australia Public Sector People Full time

    OverviewAre you passionate about IT support and ready to develop your skills in a Level 1-2 Service Desk role? We're looking for a friendly, hands-on support officer to join our client's team in the Scenic Rim region. If you enjoy helping people and thrive in a busy environment, this could be the perfect fit for youWhat You'll DoProvide IT support through...

  • Service Desk Officer

    3 weeks ago


    Brisbane, Queensland, Australia Public Sector People Full time

    Overview Are you passionate about IT support and ready to develop your skills in a Level 1-2 Service Desk role? We're looking for a friendly, hands-on support officer to join our client's team in the Scenic Rim region. If you enjoy helping people and thrive in a busy environment, this could be the perfect fit for you What You'll DoProvide IT support...

  • Service Desk Agent

    1 day ago


    Brisbane, Queensland, Australia Datacom Full time $60,000 - $90,000 per year

    Our WhyDatacom works with organisations and communities across New Zealand and Australia to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why)At Datacom we're committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you...


  • Brisbane, Queensland, Australia Icon Group Full time $60,000 - $90,000 per year

    Information Technology Brisbane Full Time Icon GroupKey PointsEmployment: Permanent, full-timeLocation: Icon Group South Brisbane Head Office.At Icon,You CanAre you an experienced IT support professional looking to take the next step in your career? We are looking a motivated individual to join our IT Service Desk team as a Service Desk Analyst at our South...


  • Brisbane, Queensland, Australia Icon Group Full time $60,000 - $90,000 per year

    Information TechnologyBrisbaneFull TimeIcon GroupKey Points Employment: Permanent, full-timeLocation: Icon Group South Brisbane Head Office.At Icon, You CanAre you an experienced IT support professional looking to take the next step in your career? We are looking a motivated individual to join our IT Service Desk team as a Service Desk Analyst at our South...


  • Brisbane, Queensland, Australia Icon Group Full time

    OverviewIT Service Desk Analyst - Icon Group, South BrisbaneInformation Technology Brisbane Full Time Icon GroupKey DetailsEmployment: Permanent, full-timeLocation: Icon Group South Brisbane Head OfficeAbout the RoleAs an IT Service Desk Analyst, you'll deliver IT support across Icon Group. Acting as the first point of contact for incoming enquiries, you'll...


  • Brisbane, Queensland, Australia Avant Mutual Full time $60,000 - $90,000 per year

    Location:Brisbane (hybrid 4 days in the office)Type:12 Month Fixed Term ContractAvant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years.Avant now represents 90,000 health practitioners and medical students across every state and territory, delivering market leading...


  • Brisbane, Queensland, Australia NTI Ltd Full time $60,000 - $90,000 per year

    What you'll love about the opportunity:Based in our Brisbane Head Office, an opportunity has arisen for a Service Desk Officer to join our dedicated IT department. This role will see you support our business across a range of technologies including Windows, MS Office, Active Directory, SCCM, Video Conferencing, VPN and Azure Virtual Desktop (to name a few)....