Theatre Bars Supervisor

24 hours ago

Sydney, New South Wales, Australia Trippas White Group Full time $60,000 - $80,000 per year


Position Summary

Trippas White Group are looking for our next hospitality star, seeking to take on a new challenge in their career. We are on the hunt for a Bar Supervisor based at the Sydney Opera House with a can-do attitude. As our Bar supervisor you will be working closely with the management team to ensure a seamless experience for our patrons.

The successful candidate will have demonstrated experience in food and beverage operations within high volume hospitality venues; you will be leading a team of up to 15 staff on any given date working a rotating roster.

Key Responsibilities

Operational Leadership

  • Oversee the setup, operation, and pack-down of multiple bars & dining spaces during show periods.
  • Lead by example on the floor, supervising teams and ensuring a smooth service flow.
  • Coordinate with management and events teams to deliver seamless pre-show, interval, and post-show service.
  • Manage staffing and section allocations across multiple venues based on show requirements.
  • Ensure prompt opening and closing of bars in accordance with show call times.

Team Supervision

  • Maintaining a visible and active presence.
  • Coach, support, and develop bar staff to achieve performance, and service standards.
  • Support training and onboarding of new team members.
  • Handle on-shift resourcing adjustments as needed (breaks, rotations).

Guest Experience

  • Uphold and deliver exceptional guest service experience reflective of Trippas White Group standards.
  • Respond professionally and promptly to guest feedback or service recovery situations.
  • Ensure product knowledge and service etiquette is consistent across the team.

Management & Compliance

  • Assume operational responsibility for theatre bars and associated guest areas.
  • Conduct pre-shift briefings, compliance checks, and incident reporting as per company standards.
  • Maintain RSA compliance.

Required Skills & Experience

  • 1–2 years' experience in a similar role would be an advantage.
  • Operational knowledge of bar service, cash handling, and POS systems.
  • Demonstrated ability to manage service in a time-sensitive, high-pressure environment.
  • Barista experience is advantageous.
  • Excellent communication, interpersonal and conflict resolution skills.
  • Confidence making decisions independently while knowing when to escalate.
  • Exceptional grooming, personal presentation, and a professional demeanour.

 What We Offer

  • A dynamic role in Australia's most Iconic venue.
  • Supportive and collaborative team environment.
  • Opportunities for development and advancement.
  • Generous Employee discounts across Trippas White Group venues.
  • Around the clock access to Employee Assistance Program.
  • Discounted rates with corporate partners of Trippas White Group

 Trippas White Group is an Equal Opportunity Employer and encourages Indigenous and First Nations Australians to apply. 


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