Case Work Support Officer

2 days ago

Tamworth, New South Wales, Australia Lifestyle Solutions Full time $60,000 - $80,000 per year

  • Tamworth & North West NSW, NSW, Australia, 2340

  • Full Time Permanent

About the Role

Support case work teams by delivering high-quality administrative, compliance, and quality assurance support by ensuring accurate record keeping, regulatory compliance, and strong stakeholder engagement to maintain excellence in Out-of-Home Care services.

Why You'll Love Working With Us

  • Salary packaging up to $15,900 tax-free, plus an additional $2,650 entertainment card
  • A thriving and supportive team culture
  • Opportunities for career development and growth pathways
  • Be part of a passionate, values driven team
  • Discounts on dining, travel, and retail

What You'll Be Doing

  • Provide admin and compliance support to case work teams
  • Prepare and document meetings and case-related processes
  • Maintain accurate client data and track case movements
  • Conduct audits and quality checks on documentation
  • Liaise with government, carers, and stakeholders as required

What You'll Bring

  • Relevant tertiary qualifications in Social Work, Human Services, Psychology, Community Services, or a related discipline highly desirable
  • Qualifications in Business Administration, Compliance, or Quality Systems will also be

    highly regarded.
  • Knowledge of OOHC standards and state regulations
  • Strong admin, organisation, and record-keeping skills
  • Ability to manage sensitive and confidential information
  • Strong documentation and compliance capability
  • Current driver's licence and probity clearances

About Us

We are a purpose-driven organisation supporting children and young people through therapeutic, evidence-based care. Guided by our values—Inspired, Courageous, Skilful, Responsive—we foster a supportive, collaborative culture that prioritises safety, wellbeing, and positive futures.

How to Apply:

If you're interested in joining us, please submit your application online. Shortlisting is ongoing, so get in early

For questions, contact Hannah at

We Celebrate Diversity

Lifestyle Solutions is an Equal Employment Opportunity (EEO) employer. We welcome applications from people with disability, Aboriginal and Torres Strait Islander peoples, LGBTI communities, and culturally and linguistically diverse backgrounds.

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