Shift Supervisor

4 days ago

Mount Waverley VIC, Australia Glenny Kebabs Vermont Full time $60,000 - $90,000 per year

Got experience in hospitality and want to lead a team?

We're looking for Shift Supervisors at Glen Waverley. If you've got any experience in hospitality, apply for a role with us.

The role is Part-Time with rotating hours around the needs of the business.

The ideal candidate is looking to join a genuinely enthusiastic team and take a step

forward in their hospitality career with Glenny Kebabs.

Responsibilities

Maintain and manage successful business operations while on shift, including

overseeing the team, attending to managerial duties and ensuring an overall

excellent customer experience.

 People – Develop, support, train and coach team members throughout the

day-to-day and lead by example.

 Brand – Highest of standards relating to product quality and the service we

provide to all our customers.

 Team - Support your assistant venue manager/s and venue manager to

achieve overarching business goals in restaurant, maintain financial

performance and positively contribute to brand representation.

 Experience – protect our customers, reduce wait times, increase customer

satisfaction, enhance ambiance, cleanliness & stores presence

 Sales – Incentivise upselling, complete and support suggestive sells, make

suggestions for promotional and local area marketing ideas.

 KPI's – Labour expenditure on shift, Compliance, OH&S, Food Safety,

Customer Reviews, Product Quality, Wastage.

 Other – Reducing wastage and spoilage of products on shift. Managing team

member shifts around budget and legal obligations. Ensuring timely

completion of all daily and weekly required tasks.

Requirements

 Minimum 1-2 years experience in the hospitality industry, or similar.

 Management experience preferred but not essential.

 Strong connection with team and people to maintain a strong culture and build

on team performance.

 Proactive leadership and displays a strong initiative level

 Ability to meet KPI's and actively seek improvements.

 Provide ongoing feedback to your team and have difficult conversations when

required.

 Be open to receiving feedback from your managers.

 Outstanding time management and organisational skills.

 Ability to multi-task and organise shifts to meet deadlines.

 A passionate for customer service and food.

 A desire to improve and grow alongside your teams and the business.

Job Types: Part-time, Permanent, Casual

Pay: $25.00 – $30.00 per hour

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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