Shift Supervisor

3 days ago

Melbourne VIC, Australia Lovely Pancakes Full time $60,000 - $80,000 per year

SupervisorCalling all Hospo rockstars If you thrive in a fast-paced, high-energy environment, have a passion for food, and excel at keeping things running smoothly, we want YOU to be our next Supervisor at The Pancake ParlourThis is your chance to step into a role where you can make a real impact, inspire a fantastic team, and be at the heart of a buzzing restaurant – all while delivering top-notch service and great food to our amazing guests.What You'll Be Doing:Leading the Charge: You'll be the go-to person on the floor, overseeing the team to ensure every shift runs like clockwork. From managing front-of-house operations to supporting the kitchen crew, you'll keep everything moving seamlessly.Delivering Exceptional Service: You'll set the tone for an amazing guest experience by leading by example, ensuring every guest is greeted with a smile and served with care.Team Development: You'll be coaching, training, and motivating the team, helping everyone reach their full potential while creating a fun, supportive work environment.Managing Shifts: You'll be responsible for running the shift smoothly, handling any challenges that pop up, and making sure everyone stays on track and on time.Problem-Solving on the Fly: Whether it's a sudden rush of customers or an unexpected issue, you'll keep your cool and handle it with efficiency and grace.What We're Looking For:Leadership Skills: You've got a natural ability to lead, whether you're managing a team, training new staff, or stepping in to help where needed.Experience: You've worked in hospitality before and have a solid understanding of what it takes to keep things running smoothly, ideally in a supervisor or leadership role.Positive Attitude: You're energetic, enthusiastic, and bring a can-do attitude to every shift. You know how to keep your team motivated, even during the busiest times.Problem-Solving Mindset: You're quick on your feet, able to handle challenges calmly and efficiently without skipping a beat.Passion for Great Food & Service: You take pride in delivering top-notch food and service, and you're excited to be part of a brand known for its delicious menu and welcoming atmosphere.What's In It For You:Competitive Pay: We offer great hourly rates, with penalty rates for weekend shifts.Training & Growth: You'll get hands-on training and have plenty of opportunities to grow within the company.Flexible Hours: Whether you want part-time or full-time, we've got shifts that fit your lifestyle.Free Meals: Enjoy complimentary meals from our mouth-watering staff menu during your shifts.A Fun, Dynamic Team: Work with a group of passionate people who are just as excited as you to create a great experience for every guest.If you're ready to step up, take the lead, and make an impact in a fast-paced, fun environment, apply now to join us at The Pancake Parlour. We can't wait to meet youPhysical Requirements - SupervisorIn this role, you can expect the following physical requirements from you on the job:Standing or walking90-100%ContinuousTalking or listening90-100%ContinuousPushing or pulling0-10%RarelySitting0-10%RarelyLifting or carrying >10kg, reaching90-100%ContinuousClimbing (ladders), stooping, kneeling, squatting, crawling0-10%RarelyGripping, pinching50-70%OftenYou will be exposed to the following environmental conditions:Inside90-100%ContinuousOutside0-10%RarelyCold and/or wet conditions0-10%RarelyHot and/or humid conditions0-10%RarelyHandling of chemicals and/or solvents10-40%IntermittentlyWorking at heights0-10%RarelyNoise levels above 85db0-10%Rarely

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