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Learning and Development Advisor

2 weeks ago

Currumbin, Queensland, Australia Currumbin Wildlife Sanctuary Full time $60,000 - $80,000 per year

About National Trust Queensland & the Currumbin Wildlife Sanctuary
Voted one of the Gold Coast's most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland)'s [NTAQ] portfolio. As one of Queensland's earliest and most iconic nature-based attractions, the Sanctuary embodies the values of NTAQ — working to conserve and celebrate our natural and cultural heritage for future generations.

As the Queensland Training Awards' Medium Employer of the Year, NTAQ is proud of its commitment to developing workforce capability and embedding a strong learning culture across the organisation. We're currently seeking an energetic and experienced Learning & Development Advisor to help us take this commitment to the next level.

As a collaborative, driven, and team-focused L&D professional, you will help build the capability and engagement of our workforce by coordinating, and delivering meaningful and engaging training programs. You will work closely with department heads and operational teams to identify development needs, support the development of training content, implement successful onboarding and compliance initiatives, and champion continuous learning aligned with our mission, guest experience, and strategic goals.

About the Role
As our confident Learning & Development Advisor, you'll bring a practical understanding of fast-paced, frontline service environments and a genuine passion for skill development. In this hands-on role, you'll design, implement, and evaluate learning initiatives that are not only accessible and engaging, but also directly aligned with our business goals. From onboarding and compliance to leadership development and structured career pathways, you'll ensure every program supports both individual growth and organisational success. You'll collaborate closely with department leaders, subject matter experts, and the broader P&C team to identify development needs across varied work environments – from wildlife care to food and beverage, retail, maintenance, and guest experience.

A key part of your remit will be leading the delivery of our recognised School-Based Traineeship (SBT) program, acting as a central point of contact for providers and stakeholders while supporting the next generation of industry talent. You'll also play a strategic role in shaping the future of learning at NTAQ through your involvement in key projects such as the implementation of a Learning Management System (LMS) to digitise, track, and streamline the employee learning journey.

This is a role where no two days are the same, you'll be supporting leaders and team members across a broad and diverse operation, helping to build confidence, resolve workplace issues, and foster a culture of learning, inclusion, and care. Bring your L&D and HR expertise to a unique organisation where people, nature, and purpose connect.

About You
To be successful in this role, you'll be a motivated and experienced Learning & Development professional who thrives in a dynamic, people-focused environment. You'll bring experience in a similar role within a diverse and fast-paced organisation, ideally with exposure to the tourism, hospitality, or visitor experience sector. You're someone who knows how to deliver practical, engaging, and impactful training that resonates with frontline teams, and you're confident facilitating sessions and speaking in front of groups.

We're looking for someone who is passionate about capability development and committed to fostering a culture of continuous learning. Key skills and experience we're seeking include:

  • Demonstrated experience in learning and development, including facilitation and delivery of training across various levels.
  • Confident public speaking skills and a good grasp of adult learning principles.
  • Sound knowledge of leadership capability frameworks and contemporary L&D practices.
  • Strong communication, interpersonal, and coaching skills.
  • A proven ability to implement practical, scalable, and innovative learning solutions.
  • Technical capability and experience supporting HCM or LMS implementation (desirable).
  • Proficiency in Microsoft Office and experience in L&D content design.

A degree in Human Resources, Tourism, Business Administration, or a related field and/or Certificate IV in Training and Assessment (TAE40116 or equivalent) is desirable.

What we can offer
Just as our charter is to protect, conserve, and celebrate the Environmental, Built and Cultural heritage of our State and we also are committed to ensuring our Team Members are protected, taken care of, and of course celebrated We offer current and future team members:

  • Flexible Work Practices – This role can be Part time (4 days) or Full Time
  • Benchmarked Remuneration
  • On Site Parking
  • Tertiary Education Partners for access to recognised Qualifications
  • NTAQ Team Member Card offering unlimited entry to Currumbin Wildlife Sanctuary and other SEQ sites and generous retail & food & beverage discounts.
  • Currumbin Wildlife Sanctuary Family & Friends Passes
  • Access to 470 fitness facilities through Fitness Passport for you and your family