Customer Service Representative

8 hours ago

Seven Hills, New South Wales, Australia Exclusive Talent Full time $60,000 - $100,000 per year

Customer Service Administrator

Industry:
Medical Devices & Healthcare

Salary:
$70K + Super | Full-time Permanent Role

Location:
Seven Hills, Western Sydney

Are you an organised multitasker who thrives in a
fast-paced environment
?

We're looking for an Administration Officer to join our team in Seven Hills, supporting operations across the
medical devices and healthcare
sector.

This role is ideal for someone who enjoys variety and takes pride in keeping things running smoothly. You'll play a key role in supporting managers and staff, managing customer requests, processing orders, and ensuring daily operations run efficiently.

Key Responsibilities

  • Answer and direct incoming phone calls
  • Process quotes, questions, and purchase orders across multiple business units and regions
  • Manage and close service tickets in Zoho
  • Handle backorders and generate related reports
  • Process GRAs (Goods Return Authorisations)
  • Maintain general office and boardroom organisation
  • Update pricing and marketing databases
  • Support the Service Department and Office/General Manager with various administrative tasks

What You'll Bring

  • Previous experience in an administrative or customer service role
  • Strong organisational and multitasking skills
  • Ability to stay calm and productive in a
    busy, fast-paced team environment
  • Excellent communication skills and attention to detail
  • Proficiency with Microsoft Office and general computer systems
  • A proactive, can-do attitude and willingness to help wherever needed

This is an excellent opportunity to join a
collaborative, growing team
within an industry that truly makes a difference in people's lives.

For more information or to apply, please contact:

Dimpy Mehta

Director, Exclusive Talent

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