Receptionist/ Office Team Assistant

2 weeks ago

Sunshine Coast, Australia Serenity Pool Company Full time $60,000 - $80,000 per year

We're Hiring: Receptionist / Office Team Assistant

Support a growing team behind the scenes – no front desk, no face-to-face clients

Location: Kuluin

Type: Full Time- 35h/week

Hours: Monday to Friday 8am- 3pm.

We're a busy and growing pool building company looking for a reliable and highly organized Receptionist / Office Team Assistant to help keep our office running smoothly. This is a behind-the-scenes support role with no face-to-face client interaction—you'll be handling calls, emails, admin, and team support from our office.

About the Role:

You'll be the communication hub for our team—answering phones, coordinating emails, managing schedules, and supporting our internal operations. It's a great fit for someone who's detail-oriented, tech-savvy, and enjoys working in a construction or trade-related environment.

Key Responsibilities:
  • Answering incoming calls and directing messages to the right team members
  • Managing inboxes, responding to enquiries, and handling follow-ups
  • Assisting with scheduling jobs, team calendars, and appointments
  • Organizing project files, documentation, and supplier paperwork
  • Supporting the office with data entry, order tracking, and admin tasks
What We're Looking For:
  • Experience in reception, admin, or office coordination (construction/trades admin is a bonus)
  • Excellent phone and written communication skills
  • Confident using Microsoft Office and basic office software
  • Highly organized with a strong attention to detail
  • Proactive, reliable, and ready to support a busy team
What You'll Get:
  • A supportive and down-to-earth work culture
  • Opportunity to be part of a well-established and growing business
  • No face-to-face customer service—just phone and digital communication
  • A varied, interesting role
  • Real potential to grow your skills and take on more responsibility

Interested?

Send your resume and a brief cover letter to We'd love to hear from someone who's ready to jump in and help us stay on top of everything

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