Family Intake Advisor

2 weeks ago

Sydney, New South Wales, Australia Relationships Australia NSW Full time $92,800 - $96,400 per year

About Relationships Australia

Relationships Australia NSW (RANSW) supports people through all forms of relationship distress, delivering timely, compassionate and expert care that strengthens wellbeing and connection across NSW.

What you'll do

As our Family Intake Advisor, you'll play a vital role in supporting families through separation as they navigate the family law system. Completing initial contact and intake procedure, you'll work alongside Family Dispute Resolution Practitioners to conduct thorough intake and assessments, ensuring client safety with a strong focus on child wellbeing. You will make a difference by providing compassionate client service, providing relevant information and making referrals to internal and external support services. You'll maintain client records, contribute to service improvements, and ensure compliance with safety and confidentiality standards.

The details:

  • Part-time, 4 days a week
  • Maximum term contract up until June 2026 | based in Penrith
  • Flexible working options available – 1 day working from home (after probation period)
  • Approx $46-$52 per hour (depending on skills & experience) + super and tax-free salary packaging up to $15,900. (Increase your take home pay Calculate Your Savings at )

What you'll bring

  • Experience in the human services environment, working directly with clients who may be experiencing significant crises, domestic violence, or separation
  • Demonstrated skills in client assessment, engagement, and awareness of issues relating to client safety, confidentiality, and the requirements of relevant legislation
  • Some understanding of family dynamics, domestic and family violence, child safety, trauma informed practice, mental health and wellbeing
  • Experience providing casework to couples and family experience conflict or post separation is desirable

Why work with us?

  • Make a genuine difference to the lives of individuals, couples and families
  • Be part of a supportive and dynamic team, work with people who truly care about what you achieve together
  • Access a range of staff benefits, including flexible working options, additional leave days, the Employee Referral Reward program, and a Fitness Passport
  • Work in an organisation committed to deepening our relationships with Aboriginal and Torres Strait Islander people. We have a stretch Reconciliation Action Plan to guide our efforts to build strong relationships, increased employment, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other communities
  • We value inclusion and belonging. Our SWEET team (Staff Wellbeing, Engagement and Empowerment Team) brings together staff from across RANSW to champion diversity, wellbeing and workplace connection.

Next Steps

Interested? Apply today

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