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Administration Assistant

2 weeks ago

Townsville, Queensland, Australia Team Global Express Full time $104,000 - $130,878 per year
Looking for a role where you can avoid the early-morning rush, have time for school drop-offs, or simply enjoy a slower start to your day? This is your chance to join a supportive, fast-paced team and play a key role in keeping our pallet management and freight operations running smoothly. Why You'll Love This Role Daytime Hours: No early starts, no late nights (10 AM - 6 PM) – enjoy consistent weekday hours.
Variety Every Day: From pallet control to customer queries, no two days are the same.
Impactful Work: Your accuracy will directly reduce pallet losses and improve on-time deliveries.
Supportive Team: We provide training, mentoring, and a positive work culture. What You'll Do
  • Keep Things Moving: Monitor and reconcile pallet movements to ensure accuracy.
  • Be the Problem-Solver: Liaise with drivers, subcontractors, and customers to resolve queries quickly.
  • Stay Organized: Complete daily manifesting, documentation, and data entry.
  • Support Performance: Help us achieve DIFOT (Delivery In Full, On Time) goals.
  • Handle Payments: Coordinate and process payments to agents with precision.
  • Own Your Space: Keep records tidy, accurate, and up to date.
What You Bring
  • Strong organisational skills and attention to detail – you love ticking tasks off your list.
  • Clear and confident communication skills – you can work with everyone from drivers to customers.
  • Ability to juggle competing priorities in a busy environment.
  • Experience in pallet control, freight administration, or logistics (a bonus, but not essential).
  • A proactive, problem-solving attitude – you don't just see problems, you fix them.
Why Join Us? This isn't just another admin job – it's a chance to be at the heart of a busy transport operation where your work makes a real difference. We'll support you with training, clear processes, and a team that has your back.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

  • Competitive salary above industry standards

  • Upskilling, training, mentoring and more to support your career development journey

  • Fun and practical employee perks and discounts

  • Flexible work, including work from home

  • Inclusive parental leave policy that supports all parents & carers

  • Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

  • When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

  • During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

  • TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.