Insurance Agent – Full Time + Super

4 days ago

Melbourne VIC, Australia Just Switch Full time

About Just Switch

Just Switch is a fast-growing Australian comparison service helping customers make informed choices across health insurance, energy, and essential household services. Based in our Melbourne headquarters, we are expanding our team and seeking a qualified Insurance Agent to support customers in understanding insurance products and selecting suitable coverage options.

The Role

As a full-time Insurance Agent, you will work directly with clients to assess their insurance needs, research available products, provide accurate information, and arrange suitable insurance policies. This role requires strong product knowledge, the ability to interpret policy conditions, and the skill to guide clients through financial and insurance requirements in a clear and compliant manner.

Key Responsibilities

  • Assess clients' insurance needs through structured discussions and fact-finding processes.
  • Research and review available insurance products to identify suitable options for each client.
  • Explain policy terms, conditions, coverage limits, risks covered, premium rates, waiting periods, exclusions, and benefits.
  • Prepare recommendations based on clients' circumstances and insurance requirements.
  • Arrange insurance policies on behalf of clients in accordance with regulatory and company guidelines.
  • Maintain accurate documentation outlining policy conditions and relevant product details.
  • Analyse client circumstances and identify any significant changes in risk profiles requiring policy updates or alternative cover.
  • Ensure all client interactions and recommendations are compliant with industry and regulatory standards.
  • Contribute to continuous improvement of processes, product knowledge, and client experience.

Skills & Experience

  • Minimum 1 year experience in insurance, finance, or a related advisory role.
  • Strong understanding of insurance products, policy structures, and client needs analysis.
  • Ability to explain complex policy details clearly and confidently.
  • High attention to detail, particularly regarding regulatory and compliance obligations.
  • Strong communication, analytical, and documentation skills.
  • Comfortable researching insurance product variations and preparing suitability-based recommendations.
  • Experience using CRM systems or client documentation software.

What We Offer

  • Competitive salary package
  • Supportive team environment with ongoing development
  • Clear pathways for career progression
  • Modern office environment at 5 Queens Road, Melbourne
  • Training on product knowledge, regulations, and client advisory processes

How to Apply

Please submit your resume and a brief cover letter outlining your relevant insurance experience and suitability for the role.

Job Type: Full-time

Pay: $76,515.00 – $96,515.00 per year

Work Location: In person

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