Hotel Reservations Agent Full Time

2 days ago

Melbourne, Australia Crown Melbourne Full time

**Job Number**: MEL14090)

**HOTEL RESERVATIONS AGENT**
**CROWN MELBOURNE | FULL TIME**

**The Benefits**:

- Family and friends discounts across our hotel properties
- Famil stays across our 7 properties
- Free meals on shift at our staff restaurant
- Options of working from home
- Uniform can be provided and laundered for you
- Discounts with our Food & Beverage venues
- Discounted staff parking
- Discounted staff gym membership
- The opportunity to build a career with one of Australia’s most iconic and recognised brands

Crown Resorts Reservations department is the central point of contact for hotel accommodation enquiries for our seven properties located in Melbourne, Perth and Sydney. Based in Crown Melbourne, this is a call centre environment where your passion for the hotel industry can thrive, delivering 5 star personalised service to our guests.

This role offers the opportunity to work from home, following a 6 month probation period.

**What you need**:

- Polished and clear communication skills
- Effective time management skills with the ability to multitask and strong attention to detail
- Previous experience in hospitality, call centre or tourism is preferred, but not essential
- Ability to work in a fast-paced environment
- Proficiency with the Microsoft Office Suite of programs is essential
- Flexible availability to commit to a 7 day rotational roster between the hours of 7am to midnight

**Job** Hotels

**Primary Location** Melbourne

**Position Status** Full Time

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