Sr. Analyst, Platform Professional Services

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike's Platform Professional Services team sits at the critical intersection between our industry-leading Falcon platform and our diverse customer base. As part of our elite team, you'll be on the frontlines helping organizations maximize their security posture through expert configuration, optimization, and operationalization of the Falcon platform.

In this role, you'll serve as a trusted security advisor to our clients, working directly with their security teams to identify gaps in their detection and response capabilities, implement best practices, and ensure they're getting the maximum value from their CrowdStrike investment. You'll be part of a collaborative team that combines deep technical expertise with exceptional customer service to deliver measurable security outcomes.

Am I an Sr. Analyst, Platform Professional Services Candidate?

• Do you find yourself interested in putting your hands-on technical skills to the test in detecting, containing, and remediating incidents?
• Are you self-motivated and looking for an opportunity to rapidly accelerate your skills?
• Do you crave new and innovative work that actually matters to your customer?
• Do you have an Incident Response or Information Security background that you're not fully utilizing.
• Do you work with EDR, DLP, Firewall, and/or SIEM technologies or desire to?
• Are you capable of leading teams and interacting well with customers
• Do you love working around like-minded, smart people who you can learn from and mentor on a daily basis?
• Are you passionate about stopping the breach?

What You'll Do:

• Exercise incident handling and remediation processes across Windows, Mac, and Linux platforms.
• Perform malware analysis across a variety of different customer environments full of new or emerging threats
• Develop and improve processes for incident detection and the execution of countermeasures
• Produce high-quality written and verbal communications, recommendations, and findings to customers.
• Develop and implement security content and automations across multiple CrowdStrike modules including EDR/SIEM.
• Demonstrate industry thought leadership through blog posts, CrowdCasts, and other public speaking events.
• Provide continuous feedback and solutions for operational collateral and capabilities.

What You'll Need:

Successful candidates will have experience in multiple of the following areas:

• Working in a SOC, Malware Analysis or IR environment
• Incident Handling: experience conducting or managing incident response for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hactivists.
• Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise.
• Systems Administration: an understanding of system internals is required to understand how to implement and execute countermeasures and remediation.
• Network Forensic Analysis: knowledge of network protocols, network analysis tools, and ability to perform analysis of associated network logs.
• Malware Analysis: ability to perform static and dynamic malware analysis to understand the nature of malware
• Incident Remediation: strong understanding of targeted attacks and able to create customized tactical and strategic remediation plans for compromised organizations.
• Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations.
• Programming/Scripting: experience coding in Python, PowerShell, or .NET, or the desire to learn, with experience coding in other languages such as C, C#, VB, Python, Perl, Ruby on Rails, etc

Additionally, all candidates must possess the following qualifications:

• Capable of completing technical tasks without supervision.
• Desire to grow and expand both technical and soft skills.
• Strong project management skills.
• Contributing thought leader within the incident response industry.
• Ability to foster a positive work environment and attitude.
• Desire and ability to effectively communicate with customers during ongoing security incidents.

Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions-including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs-on valid job requirements.

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