Support Coordinator

Are you looking for a rewarding career in a growing industry?

Do you enjoy supporting people with disabilities to access community services?

Do you share our values of Integrity, Connectedness, Individuality and Courage?

Opportunity:

Role: Fixed Term 12 Months Contract

Work Pattern: Full Time – Monday to Friday (38 hours)

Location: Dandenong Based

Who are we:

The Bridge is a progressive not-for-profit organisation delivering services in daily activities and employment to people with disability, youth, people from disadvantaged backgrounds and others throughout the south-eastern Melbourne community. We're growing We're dynamic We're seeking great people with passion and an dedication to join us. Read on if you're as excited as we are….

About you:

Are you some who…

• enjoys empowering people with disabilities to choose their services and supports

• is resourceful and can establish and develop alliances with key NDIS and health networks, community agencies and services

• finds fulfilment in supporting community integration and being able to link people with individualised opportunities

About the role:

We are currently seeking a Full Time Support Coordinator to join our team on a fixed term 12-month basis, working 38 hours per week from Monday to Friday. As a Support Coordinator at The Bridge, you will assist participants to navigate the NDIS service system using their NDIS funded plans, and make informed decisions regarding the provision of resources, services and support to fulfil the needs and desires of participants. A Support Coordinator is responsible for:

• Using a person centred, strength-based service approach, to plan, develop and coordinate services for the clients in NDIS through the intake assessment process, and liaise with internal and external services to maximise participant outcomes;

• Planning, developing, and delivering training regarding internal processes (NDIS portal);

• Mentoring and advocating for participants of NDIS;

• Monitoring and reviewing service plans and goals in consultation with clients, on an ongoing basis;

• Providing the appropriate support and assistance to relevant parties;

• Establishing and developing alliances with key NDIS and health networks, community agencies and services

Why join The Bridge:

There are many reasons why you should join us at The Bridge, to name a few…

• A rewarding work in which you make a real difference

• Salary Packaging Benefits - Package up to $15,900 of your annual salary tax free, with additional meal and entertainment expenses covered

• A 17.5% leave loading rate

• Access to our free and confidential Employee Assistance Program for additional support

• Working alongside a knowledgeable, supportive and diverse team

• A comprehensive induction program, on-going training

• Laptop included

Selection Criteria:

• Experience working with people with a disability from culturally diverse backgrounds.

• Experience with, and knowledge regarding, providing support to people with complex communication abilities and behaviours of concern.

• An understanding of the National Disability Insurance Scheme (NDIS) and the disability sector.

• A qualification at Certificate IV or Diploma level in a relevant health/social sciences course.

• Well-developed communication and interpersonal skills.

• Strong emotional intelligence and self awareness

• Ability to work cooperatively as a member of a professional team.

• Demonstrated ability to work effectively within a culturally diverse group.

• Having a keen attention to detail and organisational skills

• Well-developed time management skills and the ability to prioritise work.

• Demonstrated ability to work autonomously with a high degree of initiative.

• Proficient in the use of computer software: Word, Excel, Internet and email.

Desirable criteria:

• Knowledge of, and previous experience with, the use of client data bases.

• Knowledge of community resources/professional services that support individuals in the region.

• Previous experience in support coordination in a community setting.

• An ability to speak a community language/s.

How to Apply:

At The Bridge we are committed to building a workplace culture that values diversity and inclusion and encourage all applications.

We also prioritise the health and wellbeing of our staff, students and volunteers, and participants, and as such appointment to the position is subject to the following:

• Completing and maintain a satisfactory NDIS Worker Screening Check

• Providing two satisfactory references checks

• Providing evidence of holding the right to work in Australia.

If you meet the following criteria, please follow the link to apply and submit a current resume and cover-letter detailing your skills and experience.

The opportunity to apply will close as of end of business Friday 19th of September 2025

If you need any support regarding the application and recruitment process, please do advise us of this and we will be able to support you

If you have any questions about this position, please address this to People and Capability Partner Poonam Chand via , or on

The Bridge Connects is a service of the Bridge Inc Reg. A0033971H