Enhanced Care Coordinator

Join to apply for the Enhanced Care Coordinator role at Youth Support + Advocacy Service

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Join to apply for the Enhanced Care Coordinator role at Youth Support + Advocacy Service

• Applications close: COB on Friday 12th September 2025
• Part-time (60.8 hours per fortnight)
• 2-year fixed term contract
• Remuneration SCHCADS level 6 dependent on qualifications and experience + superannuation
• 5 Weeks Annual Leave
• Up to $15,900 for living expenses + up to $2,600 towards meals and entertainment can be tax-free through NFP Salary Packaging
• AHPRA or AASW registration/ membership required for this role (or pathway to completion)

About the position

This position is aligned with the Access team, in a Senior Clinician capacity. The primary role of Enhanced Care Coordinator will be to provide increased capacity to engage and support the complex and intersecting needs of young people who are connected with any or all the LGBTQIA+, Gender Diverse or Neurodiverse communities. This role will work closely with GP's, Psychiatrists, centre-based intake clinicians and allied health contracted staff to facilitate coordinated care and treatment for moderate and complex mental health disorders. Working under the direction of the headspace Collingwood Clinical Team Leader, this role will work with the clinical team, providing assessment, care planning, referral, advice and consultation services to young people, their families/carers and community professionals/agencies, and will have involvement in service development.

Key Selection Criteria

• Extensive knowledge and experience working with the complex and intersecting needs of young people who are connected with any or all the LGBTQIA+, Gender Diverse or Neurodiverse communities
• Extensive experience in the planning and provision of mental health care including completion of mental health assessments and formulations, risk assessment and crisis intervention/safety planning, psychoeducation and short term/brief interventions to young people experiencing mental health and/or substance use issues, including current evidence-based approaches.
• Demonstrated advanced skills in crisis management, problem solving and negotiation skills especially with young people, families and service providers.
• Extensive service system knowledge: relevant legislation, government policy and strategic directions in relation to mental health and alcohol and other substances particularly as it relates to young people.
• Excellent interpersonal and communication skills, both written and verbal ability, to build partnerships and effectively liaise, negotiate and provide consultation to other service providers and staff from other disciplines.
• Demonstrated ability to work effectively in a multi-disciplinary team in a health setting.

For full details of the position and more about YSAS benefits please visit our employment website https://ysas.org.au/employment/

What our young people request from our workers:

Young people across YSAS have spoken out and given feedback about the qualities that best describe a good YSAS worker:

"A good worker takes the time to understand your interests and doesn't treat everyone the same." "Young people believe that a good YSAS worker is empathetic and good at actively listening in a non-judgmental way, is relatable, down-to-earth and able to build trust and rapport in a consistent manner". "It takes time to trust someone, but it's worth it when you know they've got your back". Young people have also raised that genuine human connection is an important quality, "being authentically human", while having a holistic, flexible, and adaptable approach that considers the entire context of a young person's life and their intersectionalities. "It's about making sure workers don't just tick boxes but genuinely want to see us thrive"

Regardless of where they are based or what position a worker has, everything we do at YSAS is about young people and their families.

Why work with us?

• YSAS has a true commitment to flexible working, ensuring that individual, team and client needs are met
• YSAS offers additional leave entitlements such as gender affirmation, ceremonial leave for Aboriginal and Torres Strait Islanders, fertility leave, blood donors leave, a generous Parental Leave Scheme and the ability to purchase additional leave.
• Access to learning and development opportunities
• Employee Assistance Program (EAP)

Please note:

• As part of our Employment screening process you will be required to undertake a National Criminal History check and have a current Working with Children Check.
• You must have Australian work rights to apply for this position.

Further Enquiries

For a confidential discussion about the position, please contact David Hay, Headspace Manager, on 9417 0150 regarding the role of Enhanced Care Coordinator, Recruitment Ref. Number – 090_2025.

• YSAS is an equal opportunity employer, and we welcome applications from all sectors of the community.
• YSAS has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation.

Seniority level

• Seniority levelAssociate

Employment type

• Employment typePart-time

Job function

• Job functionOther
• IndustriesNon-profit Organizations

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