Area Administrator

1 week ago

Newcastle Maitland Hunter, Australia NQCranes Full time $60,000 - $80,000 per year

We're looking for an experienced and organised Administrator to join our Newcastle team. In this role, you'll play a key part in supporting our technicians, liaising with clients, and keeping day-to-day operations running smoothly. If you enjoy coordinating tasks, working with people, and keeping things running seamlessly, this is the role for you.

About the Role

As an Area Administrator, you will play a pivotal role in supporting our technicians and clients by managing job scheduling, invoicing, customer communications, and compliance. This dynamic position requires exceptional time management, attention to detail, and the ability to solve problems with urgency.

Key Responsibilities

  • Schedule daily jobs and coordinate equipment and access for technicians
  • Liaise with clients to organise planned maintenance and respond to enquiries
  • Manage job documentation, invoicing, and debt collection
  • Assist with purchasing and vendor invoice queries
  • Maintain compliance and contribute to HSEQ improvements
  • Support HR with technician timesheet entry
  • Organise travel and accommodation

Skills & Qualifications

Essential:

  • Minimum 5 years' experience in service administration
  • Proficiency in Microsoft Office
  • Strong customer service and communication skills
  • Excellent time management and data entry accuracy
  • Understanding of HSEQ policies and procedures

Desirable:

  • Certificate III in Business Administration
  • Background in the service industry

What We Offer

  • Supportive team environment
  • Monthly RDO for better work-life balance
  • Opportunity to grow your skills
  • A role where your organisational skills make a real difference

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