Head Coach

We're excited to offer a new opportunity for a passionate leader to step into the role of Head Coach for our NIKE store in Sydney City (George St), helping to drive one of our highest tiered stores to even greater success

Who We Are – Join Retailors and Shape the Future of Sport & Lifestyle Retail
At Retailors, we don't just sell products—we create unparalleled experiences and push the boundaries of sport and lifestyle retail. As a leading Nike partner, we operate an expanding global network of premium stores, delivering best-in-class consumer experiences across multiple regions.

Our goal is simple: to empower athletes and inspire consumers through innovative retail concepts and a relentless passion for sport. From our stores to our headquarters, we cultivate a high-energy, results-driven culture where leadership, teamwork, and excellence that defines our success.

The Role:
Working collaboratively with the Area Manager, you'll lead a high performing team focused on delivering the Ultimate Customer Experience. You will exhibit and align yourself with Retailors' values; CARE, COACH, ENERGY, ACCOUNTABILITY and INNOVATE. Your day to day will involve leading by example, developing your team through hands on coaching, attracting and retaining top talent, driving operational excellence, and fostering a strong, positive culture within your store.

To be successful in this role you will have:

• Proven leadership experience as a Coach
• Experience fostering a store culture that aligns with Retailors' Blueprint
• Experience in coaching and consistently developing the competencies of your Athletes
• Experience making decisions guided by Retailors' policies and procedures
• An understanding of your store's scoreboard and an ability to identify opportunities for improvement
• Commitment in delivering the Ultimate Customer Experience
• A proven track record of exceeding sales targets and KPIs, with a results driven mindset
• Genuine CARE, for your team, your customers, and the overall success of the business
• Ability to COACH, mentor and uplift your team, helping each individual grow and succeed
• High ENERGY and a can do attitude that motivates those around you and drives a positive store culture
• Ownership and ACCOUNTABILITY across all store operations, ensuring smooth and successful day to day performance
• The courage to INNOVATE, with the confidence to bring fresh ideas and lead change
• A passion for NIKE, health and fitness and bringing your best

What's in it for you?
Join a high performing team where you'll enjoy a supportive and inclusive culture, exciting career growth opportunities, and a great range of employee benefits Your benefits will include:

• Winning takes hard work, commitment and solid game plan- we recognise your achievements through our competitive Monthly Coach Bonus Program and the Win The Week commission scheme  
• You deserve time to recharge- that's why we offer every second weekend off to help you maintain a healthy work-life balance
• Represent the Nike brand everyday– with generous uniform allowances of up to $1680 per year
• Up to 30% discount across all Nike stores in our Retailors network for you and your family
• A paid day off to celebrate you on your special day- Happy Birthday from us
• From leadership development to career progression, we invest in our people's success
• Access to Retailors' Thrive Program- our all-inclusive holistic wellbeing and mental health support services
• We will pay a bonus to you for referring top talent to Retailors

For more opportunities within our Nike stores visit:

Residency Note: To be eligible to apply for this role, you must be an Australian or NZ citizen or have an appropriate visa to live and work in Australia. Further information can be obtained from the Australian Department of Immigration.

All offers are subject to successful security & police checks.

We are an accessible workplace.