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Administration & Processing Support
2 weeks ago
About the business
Axiom Insurance is a well-respected insurance brokerage that works closely with domestic, commercial and agricultural clients in regional Queensland.
About the role:
Due to strong, sustainable growth resulting in internal role promotions, our Axiom Chinchilla branch is seeking to fill a processing support role in an Administration/Assistant Client Manager (processing support) position.
It is a full time role, based in our Chinchilla office.
This role is suited to an entry-level applicant.
Full on-the-job training is provided for the role, alongside formal training of a Tier 2/Tier 1 in Insurance Broking, paid for by the employer.
To be successful in this role, you will be a highly motivated individual who operates with respect, integrity and empathy. Excellent written and verbal communication skills is paramount, along with a high focus on attention to detail.
Benefits and perks
- Paid courses for development and opportunity to travel to industry-related events
- Various career progression pathways are clearly laid out
- Access to over 170 years of in-house insurance industry experience
- Working in an office culture that likes to work hard but still has a dedicated focus on having fun
- Enjoy being part of a friendly, family business focused on developing you
Skills and experience
Key responsibilities include:
- General reception and administration duties
- Administrative tasks such as processing paperwork, client correspondence, maintaining detailed records and data entry
- Working with Client Managers to gather information from clients and assess their insurance needs
- Build and nurture new and existing client relationships
- Processing renewals, endorsements and cancellations
- Assist with claims as required
Key skills required for success in the role include:
- Completed Year 12 or equivalent
- Excellent written and verbal communication skills
- High level of focus and strong attention to detail
- Exceptional customer services
- Ability to work independently and within a team environment
- Have a positive and pro-active approach to work
- Experience with the Microsoft Office Suite is advantageous
- Previous administration experience may be advantageous
- Applicants with broking experience and/or qualifications will be highly regarded, but this is not essential.
Emailed applications, including a cover letter and CV should be sent to :
Lauren Thorley
Axiom Insurance
Applications close 19th September 2025.