Front Office Night Manager

6 days ago

Melbourne, Victoria, Australia Careers at Marriott Full time $80,000 - $120,000 per year

As Marriott International's flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. Melbourne 

Melbourne Marriott Hotel Docklands is currently looking for a Night Manager to join the Front Office team on a full-time basis.

Position Summary: 

As the Night Manager, you will oversee all property operations during the overnight shift, ensuring that the highest levels of hospitality and service are provided during the overnight shift.

Responsibilities include (but are not limited to):

  • Manage day-to-day operations and ensure the quality and standards of the hotel are met.
  • Assist guests arriving and departing the hotel through the check in and departure process.
  • Understand the impact of the department's operations on the overall property financial goals and objectives and manage to achieve or exceed goals.
  • Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings. 
  • Complete end-of-day reporting, checklists and activities. 

About You:

  • Experience working in a 4 or 5-star hotel using OPERA property management system or similar
  • Relevant experience in a similar managerial OR supervisory role
  • Excellent multi-tasking and conflict resolution skills'
  • High attention to detail. 
  • Strong problem-solving skills and ability to work unsupervised. 
  • First Aid & CPR Certified
  • You will hold a Victorian Driver's License 
  • Current unrestricted working rights in Australia - as this is a full-time position it requires availability to work 38 hours per week
  • A current Responsible Service of Alcohol (Required).

Our Benefits: 

  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends  
  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month  
  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group  
  • Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program  
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend  
  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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