Internal Sales officer

1 day ago

Newcastle, New South Wales, Australia c124e02e-ada6-4489-9aaa-a9dc7513f702 Full time $50,000 - $80,000 per year
Internal Sales Officer - Metroll Newcastle

About Us

Metroll Newcastle is proud to play a key role in shaping the Hunter region's-built environment. We supply a wide range of steel and building products for residential, commercial, industrial, government and rural projects. As part of a national network, we're known for quality, reliability and genuine customer service and we're looking for someone who shares those values.

About the Role

We're on the lookout for an Internal Sales Officer to join our friendly, fast-paced team. In this role, you'll be the first point of contact for customers handling enquiries, preparing quotes, processing orders, and coordinating with our production and logistics teams to ensure everything runs smoothly.

If you enjoy working with people, solving problems, and keeping things organised, this is a great opportunity to grow your career with a trusted name in steel manufacturing.

What You'll Do

  • Handle inbound enquiries via phone, email and in person from trade and industrial customers
  • Prepare accurate quotes and product recommendations based on customer needs
  • Process customer orders, ensuring accuracy and on-time delivery
  • Liaise with production, warehouse and transport teams to track order status
  • Maintain up-to-date customer records and pricing information
  • Provide product advice on steel and metal products (sheet, coil, tube, beam, etc.)
  • Follow up on quotes and orders to maximise customer satisfaction
  • Identify opportunities for upselling and cross-selling
  • Support external sales representatives with customer and pricing information
  • Resolve customer issues quickly and professionally

What You'll Bring

  • Experience ininternal sales, customer service or sales support. Ideally in steel, metal, building materials or manufacturing
  • Strong product knowledge of steel or sheet metal (preferred but not essential)
  • Confidence interpreting technical drawings or material specifications
  • Experience using ERP or CRM systems (e.g. SAP, Pronto or similar)
  • Excellent communication skills and a keen eye for detail
  • A proactive, customer-first attitude and the ability to work well in a team

Why Join Metroll?

  • Work with a respected leader in the metal and steel industry
  • Supportive, down-to-earth team culture
  • On-the-job training with opportunities to grow across sales and operations
  • Stable, full-time role with long-term career potential

  • Internal Sales

    5 days ago

    Newcastle, New South Wales, Australia Saddingtons Building Supplies Full time $60,000 - $80,000 per year

    Company DescriptionSaddingtons Building Supplies was established in 1921 and services Newcastle, Lake Macquarie, and the Hunter Areas. The company has over 150 staff members and more than 50 delivery vehicles operating from three locations: Broadmeadow, Boolaroo, and Rutherford. Saddingtons Building Supplies offers a wide range of building products and...

  • Internal Branch Manager

    7 days ago

    Newcastle, New South Wales, Australia JJ Food Service Limited Full time £30,000 - £60,000 per year

    To be considered for this position Internal Branch Manager you must be a current employee of JJ Food Service Ltd.GroupOperationsBranchNewcastleTeamNewcastle Branch OperationsJob TypeFull TimePositionBranch ManagerReport ToChief Operating Officer, Head of OperationsReported FromDelivery Team, Office Team, Restaurant Team, Security Team, Stock Control Team,...

  • Sales Support Officer

    1 day ago

    Newcastle, New South Wales, Australia Pickles Auctions Full time $60,000 - $90,000 per year

    Location:NewcastleEmployment Type:Full-Time PermanentDepartment:Finance Shared Services - Sales Spt - IND - Team 1ABOUT THE ROLEWe are looking for a reliable, friendly and fast learning person to join our Sales Support Team at our Newcastle branch or possibly at any one of our 22 branches located across Australia. This is a great role for someone from an...

  • Sales Support Specialist

    7 days ago

    Newcastle, New South Wales, Australia New Era Technology Full time $60,000 - $90,000 per year

    Join New Era Technology, wherePeople Firstis at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.At New Era, you'll...

  • Senior Sales Engineer

    2 weeks ago

    Newcastle, New South Wales, Australia Molycop Full time $120,000 - $180,000 per year

    Molycop is a leading manufacturer of premium quality grinding media supplying the Global mining industry. We require an experienced engineer who is looking to make an impact in a leadership role, as a Senior Sales Engineer, specialising in Cast High Chrome.The Senior Sales Engineer's focus will be in business development, managing and building strong...

  • Sales Support Specialist – 12-Month Contract | Part-Time

    7 days ago

    Newcastle, New South Wales, Australia New Era Technology Full time $60,000 - $80,000 per year

    Deliver seamless sales and office operations through strategic support and efficient coordination.What is the rolePart-time, three days a week, onsite at our Newcastle office. This is a contract role - 12 months parental leave cover.As a Sales Support Specialist, you will provide sales support to the sales team including procurement, processing renewals and...

  • Area Sales Manager

    5 days ago

    Newcastle, New South Wales, Australia SMC CORPORATION Full time $80,000 - $120,000 per year

    About UsSMC Corporation is a manufacturer of electro - pneumatic and industrial automation components, successful in providing innovative products and solutions to customers across a wide array of industries. Our success has been achieved through our commitment to providing customers with Japanese quality, customer centric design, locally manufactured...

  • Engineering Intern

    1 day ago

    Newcastle, New South Wales, Australia Orica Full time $40,000 - $60,000 per year

    About OricaAt Orica, it's the power of our people that leads change and shapes our futures.Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 14,000 across the world.It's an exciting time...

  • Sales Consultant

    7 days ago

    Newcastle, New South Wales, Australia Prestige Talent Solutions Full time $60,000 - $90,000 per year

    For over 60 years, we have been a nationally recognised household name in the Australian furniture industry. With over 110 showrooms across Australia and New Zealand, we are now looking to expand further in 2025.As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.Join an iconic Australian retail...

  • Head of Sales and Distribution

    7 days ago

    Newcastle, New South Wales, Australia Pacific International Insurance (AUNZ) Full time $90,000 - $120,000 per year

    AtPacific International, we believe in more than just insurance, we providesoft landingswhen our customers, and our team need it most. As a purpose-driven, Australian-owned insurance company, we're growing fast and looking for aHead of Sales and Distributionwho thrives on leading teams, delivering excellence, and putting care at the heart of every decision...