Systems Analyst

1 day ago

Brisbane, Queensland, Australia Exclaim IT Full time $80,000 - $120,000 per year

About the role

We are seeking an experienced Systems Analyst (Service Configuration Analyst) to support the uplift and ongoing development of a large-scale Configuration Management Database (CMDB) within a complex ICT environment. The role will work closely with internal teams and external providers to ensure accuracy, quality, and consistency of configuration data that underpins critical service management functions.

Key Responsibilities

  • Maintain and enhance the CMDB, ensuring data quality and accuracy across automated and manual sources.
  • Collaborate with CI owners and service providers to manage discoverable and non-discoverable attributes.
  • Monitor and resolve data issues including duplicate, stale, or orphaned CIs, in line with governance processes.
  • Identify and drive improvements to configuration management practices, processes, and toolsets.
  • Act as a conduit between delivery and operations, supporting alignment of business and technology needs.
  • Build and sustain effective relationships with stakeholders to enable shared outcomes.

Skills and experience

  • ITIL certification with minimum 5 years' experience in configuration management within medium to large ICT environments.
  • Proven expertise working with ServiceNow and other recognised industry toolsets and frameworks.
  • Strong stakeholder management skills with the ability to engage across both business and technology teams.
  • Solid understanding of IT governance, risk, compliance, and service management practices.
  • Demonstrated ability to implement new processes and procedures that improve efficiency and accuracy.

Desirable

  • Ability to influence and present effectively to executive stakeholders.
  • Strong commitment to continuous learning and process improvement.
  • Experience with governance, risk, and compliance systems and tools.

Contact details

For a confidential discussion, please contact George via email at - We would be more than happy to provide additional information and support you through the application process.

  • Business Systems Analyst

    1 day ago

    Brisbane, Queensland, Australia Glencore Full time $80,000 - $120,000 per year

    Advancing careers. Advancing everyday life.Glencore is committed to providing an environment that adheres to the Respect at Work Legislation.This role is open to internal applicants and FTE contractors currently working on a GCAA site/office only.Reporting to the Enterprise Application Manager, the Business System Analyst for Sales and Logistics is...

  • Business System Analyst

    1 day ago

    Brisbane, Queensland, Australia Glencore Full time $90,000 - $120,000 per year

    Advancing careers. Advancing everyday life.Glencore is committed to providing an environment that adheres to the Respect at Work Legislation.This role is open to internal applicants and FTE contractors currently working on a GCAA site/office only.Materials Management Business Systems Analyst will support the Business by;• Responsible for the support and...

  • Senior System and Data Analyst

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Department of Education Full time $90,000 - $120,000 per year

    Are you a skilled systems and data analyst ready to make a meaningful impact?Join the Systems and Analytics team in the Standards Unit within the Early Childhood Regulatory Authority as a Senior System and Data Analyst (AO6) and play a pivotal role in enhancing the functionality of critical regulatory systems. This is your opportunity to lead initiatives...

  • Senior Systems Analyst

    3 weeks ago

    Brisbane, Queensland, Australia Great Southern Bank (Formerly CUA) Full time

    OverviewSenior Systems AnalystAs our SeniorSystems Analyst, you will play an integral role in specifying and shaping system requirements, design, solution and operations at Great Southern Bank. You will work closely with the business, vendor and delivery teams, both internal and external, building adetailed knowledge of the Great Southern Bank application...

  • Senior Systems Analyst

    3 weeks ago

    Brisbane, Queensland, Australia Great Southern Bank (Formerly CUA) Full time

    OverviewSenior Systems AnalystAs our SeniorSystems Analyst, you will play an integral role in specifying and shaping system requirements, design, solution and operations at Great Southern Bank. You will work closely with the business, vendor and delivery teams, both internal and external, building adetailed knowledge of the Great Southern Bank application...

  • Systems Support Analyst

    3 weeks ago

    Brisbane, Queensland, Australia Queensland Government Full time

    OverviewFind purpose you feel, impact you see and a legacy you bring to life.As Our Systems Support Analyst, You Will:Receive, log, and manage service requests and incidents across various bespoke applications, inclusive of mobile devices and hardware, ensuring timely and effective information sharing and resolution.Collaborate with internal teams and...

  • Systems Support Analyst

    3 weeks ago

    Brisbane, Queensland, Australia Queensland Government Full time

    OverviewFind purpose you feel, impact you see and a legacy you bring to life.As Our Systems Support Analyst, You Will:Receive, log, and manage service requests and incidents across various bespoke applications, inclusive of mobile devices and hardware, ensuring timely and effective information sharing and resolution.Collaborate with internal teams and...

  • Senior Systems Analyst

    5 days ago

    Brisbane, Queensland, Australia Great Southern Bank Full time $104,000 - $130,878 per year

    As our Senior Systems Analyst, you will play an integral role in specifying and shaping system requirements, design, solution and operations at Great Southern Bank. You will work closely with the business, vendor and delivery teams, both internal and external, building a detailed knowledge of the Great Southern Bank application ecosystem to ensure...

  • HR Systems Business Analyst

    2 weeks ago

    Brisbane, Queensland, Australia The 3Three Group Pty Ltd Full time $80,000 - $120,000 per year

    About the Role: We are seeking an experienced Business Analyst to join our HR Systems Uplift Project focused on Oracle HCM. This is a critical role in transforming our HR processes, improving system functionality, and enhancing the employee experience. You will work closely with HR, IT, and key stakeholders to gather requirements, analyse current processes,...

  • Senior System and Data Analyst

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Government Full time $90,000 - $120,000 per year

    *About the Early Childhood Regulatory AuthorityOur purpose is to deliver fair, proactive and risk-based regulation to support the early childhood sector to deliver safe and high-quality services. ECRA, as part of the Department of Education, is the regulatory authority for early childhood education and care. ECRA administers both the National Quality...