Administration Coordinator

2 days ago

Melbourne VIC, Australia AZeta Real Estate Full time $45,000 - $65,000 per year

Company Overview

For over 15 years, our team has been proudly providing reliable and professional cleaning and maintenance services across Melbourne. We've built a trusted reputation through our commitment to quality, honesty, and customer satisfaction. Our experienced and dedicated cleaners service a wide range of spaces, from offices and residential properties to commercial areas and end-of-lease cleans, delivering consistent results that exceed expectations. As we continue to grow, we're expanding our reach and embracing new opportunities, all while maintaining our strong community ties and focus on exceptional service.

About the Role

We are seeking a proactive and detail-oriented Administrator Coordinator to join our team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can manage multiple priorities with confidence and professionalism. You will act as the main point of contact for clients and subcontractors, ensuring smooth day-to-day operations across various cleaning and property service accounts.

Key Responsibilities

  • Serve as the primary contact for clients, responding promptly to inquiries and resolving issues efficiently.
  • Coordinate and manage subcontractors, providing clear job instructions and ensuring work is completed to standard.
  • Prepare and send accurate quotations to clients in a timely manner.
  • Perform quality control (QC) by collecting and filing relevant documentation from cleaners before invoicing.
  • Invoice clients daily for completed jobs and monthly for office cleaning accounts.
  • Record all cash payments from domestic clients and maintain accurate financial records.
  • Monitor and manage office inventory, ensuring timely restocking of supplies.
  • Follow up on outstanding client payments and assist with debt collection when required.
  • Issue receipts for end-of-lease cleaning clients upon request.
  • Attend onsite quotations when needed.
  • Provide general assistance to the Accounts team with various administrative tasks.

About You

  • Strong communication and customer service skills.
  • Excellent organisation and attention to detail.
  • Ability to multitask and manage competing priorities.
  • Experience with invoicing, quotations, or accounts support is highly regarded.
  • Proficient in Microsoft Office and basic accounting systems.
  • Positive attitude, initiative, and a willingness to take ownership of tasks.
  • Ability to speak Mandarin is an advantage (not mandatory).

Why Join Us

  • Supportive, friendly, and collaborative team environment.
  • Exposure to multiple brands and diverse client portfolios.
  • Opportunities for professional growth within an expanding business.
  • Convenient Melbourne-based location.

To Apply:

Please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for this role.

Job Type: Full-time

Pay: $55,000.00 per year

Language:

  • Mandarin/Cantonese (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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